Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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I cannot say enough about these people. When my mothers AC went out I was in New York. My Father is elderly and also facing some challenging health issues. Although the unit was out and could not be repaired these guys installed AC window units to keep them cool until I returned. You do not see this type of care and I can truly say that I am grateful. I think they go above and beyond to help people and take their Job as fireman and blend the same values into their business.We are truly grateful and I personally owe these men for taking such good care of my parents…

Tony Pippin
Caddo Mills, TX

Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!

Leslie Mangin
SU

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Shannon Unruh

Service was excellent. Our technician took his time and informed us of any issues.

Sarah Pina
BW

As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.

Brett Warren

This company has great ethical business practices. I was extremely thrilled with the new HVAC system that Wayne and his assistants installed in my condo. It was very well designed in the limited space I had in my attic. He also replace two broken duct lines that I was not aware of. I am SO GLAD I chose Firehouse Heating and Air for their services. They are very knowledgeable about prescribing the right solution, given the size and challenges of a space. I would recommend everyone to use this company.

Vikki Chan

a professional company with professional employee’s

Wylie Moose

Super fast service & I never felt pressured or that I was given the run around trying to get my money. Very friendly tech & very knowledgeable. Definitely will recommend them to any I see in need of HVAC work. Thank you Firehouse Heating & Air!

Tammy Perry
Forney, TX

This company was super responsive and informative every step of the way. I’ll never call another service for HVAC.

Captain Omar

on time, professional, nice, fixed my problem quickly

Keyna Fell
Fate, TX