Over the past several years our family has purchased FOUR heating and AC systems from the FireHouse company. The service and products have been outstanding. The prices have been well below those of other companies, and the individual attention of Wesley, Wayne, Matt and others has made us feel comfortable dealing with them. I like their entrepreneur spirit and would highly recommend them for any H & AC needs.
The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.
I called my Home Warranty Company when the AC went out. I figured I would probably have to call whoever they suggested but to my surprise Firehouse called me at 8 am the following morning and offering help the same day. Laura went out of her way to help and Wesley was at our house at the time they promised! Polite, friendly and sympathetic to our problem, they are now my go to Heating & Air Specialists!
First of all our heat went out last night in the middle of the night and we have 3 children so as soon as we were up in about we called Firehouse heating and air and Wayne was right on the phone call he gave me a 30 minute window and he was here hey he was here almost all day doing the work properly because there were several things that were little that were wrong with my system he fix them and daddy very reasonable price we love this company and will never use anyone else Firehouse heating and air you guys rock and to the owner that was on his shift tonight kudos to you your company is being ran the right way even when you're on your shift XOXOXO thank you
Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!
Words really can’t express how happy I am with Wayne and Wesley. They have looked after all my needs with the upmost professionalism and courtesy. They are straight shooters and really care about providing excellent quality service while exceeding customer expectations. They sell reputable brands of components and installation is top notch. I will recommend firehouse heating and air to all my friends and family because I know they will treat the customer right. Keep up the good work guys you’re definitely making a name for yourselves in the a/c industry.
We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable...which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.
Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!
I originally called another company to check out my AC since it was not working, and I felt like I was getting ripped off - their explanation did not make sense. So I mentioned this at work, that I wanted a second opinion and quickly, 2 colleagues told me to call Matt at Firehouse Heating & AC. I called right away, and by afternoon, it was working! I feel I can trust Matt and his crew to do a great job for a fair price because they are also firemen. Something about firemen fixing fried wires is comforting.
We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that's unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work...The end result? Well, all I can say is, we are happy and the "cool" kids on the block!
Matt and Wesley have great ethical business practice. I was extremely thrilled with the new HVAC system that Wayne and his assistants installed in my condo. It was very well designed in the limited space I had in my attic. He also replace two broken duct lines that I was not aware of. I am SO GLAD I chose Firehouse Heating and Air for their services. They are very knowledgeable about prescribing the right solution, given the size and challenges of a space. I would recommend everyone to use this company.
When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That's true service.
Showed up on time...completed work quickly and efficiently....pricing was the best I found. With summer coming up I’m glad I no longer need to worry about keeping the house cool. Very satisfied customer here....thanks Matt.
I have known Wesley and Matt for 13 years, and have served beside them for many of those years. When my HVAC experienced problems, I called my friends and they did everything they could to help us survive the Texas summer until I could afford to fix it after the summer heat. Wesley and Matt created a plan to work within our limited budget and really made a difference! I would not recommend just any service, but only a service I know and trust, and I recommended Firehouse Heating and Air to my Mom! Thanks Wesley, Matt and Wayne for your service!