Testimonials

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

My technician was excellent. He was very polite and knowledgeable. Fardeen explained everything he was checking and then went over what he found.

I couldn’t ask for more!!! Being that I was in hvac in most all of my career before retiring, I am very hard to please because I know what to look for most of the time.

This is the first company/contractor that I have used since moving to Texas 8+ years ago that I am 100% pleased and satisfied. Bryan came to look over what we had to quote 2 replacement furnaces and air conditioners. It was expensive and I knew it would be but I feel Bryan was very professional and honest and didn’t try to sell me more than I needed or wanted. Then the installation crew came and they were actually 3 minutes early instead of late like most. The whole crew was so very friendly and respectful of not only our home but us also. Never did they show the slightest sign of annoyance when I would ask a question.

The only thing I am upset about is that I didn’t find them sooner. I never knew how good an a/c could work. Thought my old ones were working ok but now I know they weren’t. I also had them install a UV light/electrostatic filter. My wife has issues with sinus problems and can smell any smells and is very hard to please because of that. The first thing she said when she walked into the house was the house smells so fresh. Wow!!!

The last thing was the installation supervisor, before he left, looked over the install. One of the condensing units was about 1/2” off square with the house. With my OCD, I had already saw that but thought I would square it up after they left. Nope, he squared it up before I had a chance to.

What’s really reassuring also is 100% of the problems with my old system that I knew were there, they mentioned and corrected with the new install before I even said anything. I was telling my daughter all of this and her comment was, if everyone only knew how hard it is for anyone to get this kind of praise from me. 🤣🤣Actually true though.

So very professional!!!!Thank you to everyone involved!!!!

Being the son of a General Contractor I am very familiar with HVAC systems. Ruben Perla was very respectful, professional and made recommendations on how to improve system performance and longevity.

Super fast service & I never felt pressured or that I was given the run around trying to get my money. Very friendly tech & very knowledgeable. Definitely will recommend them to any I see in need of HVAC work. Thank you Firehouse Heating & Air!

Good, prompt service. Had me fixed up in no time.

Firehouse A/C did a terrific job for me. I had to have both furnaces replaced. Wesley patiently talked me through all I needed to know. They then went the full mile to do things right and make sure I was satisfied. When time to use cooling I discovered it was not cooling properly. Firehouse quickly diagnosed the problem and fixed it for me under warranty. So far I am very satisfied. (I never give out a “5”.)

Fardeen and Reuben came over early for a Saturday appointment to resolve an air conditioning issue (appointment was at 3-5pm, but they called when were able to come at 1pm – which was great!). After the inside checks were completed, I decided to go outside with them, and Fardeen rapidly diagnosed the issues and working with Reuben, shared the measurements and symptoms of the issues, replaced the marginally working capacitor that I had delayed replacing in the Spring (my bad move), installed a new component to reduce strain on the system during startup (overloading), corrected a leak and recharged the system, and even fixed a loud vibration caused by a loose screw that I could not hear inside the house, but I’m sure the neighbors will appreciate. Fardeen and Reuben both had great attitudes, great service, and were very professional. They reflect well on Firehouse Heating and Air and themselves. Thank you so much for sending them over! BTW: The maintenance service from Firehouse Heating and Air was well worth the cost, provided priority service, and earned a discount on this work. I don’t normally write reviews, but these guys were the best.

Jordan came and made sure my initial problem was solved and then went above and beyond to inspect and service my units . It is such a weight off a homeowner’s shoulders to be able to trust the job will be done with quality and at a fair rate! Highly recommended

on time, professional, nice, fixed my problem quickly