Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX
5

Matt Jr was the person who serviced my air conditioning. He was on time exactly, he was very courteous, he showed me the problem with the air conditioning, repaired it quickly, he also showed up in a face mask and gloves. Thank you Matt I appreciate the job well done

Judith Kaye
5
U

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Shannon Unruh
5

Thorough and honest company

Anthony Gomez
5

Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!

Leslie Mangin
5

Good, prompt service. Had me fixed up in no time.

Dr. Kevin Crump
5
S

Jason was really great to work with. He was knowledgeable and was able to explain in detail as to what was needed and why. I had some unrelated issues come up and he followed up numerous times to offer his assistance and to check in. I was so impressed as he didn’t have to do that as it was unrelated to the A/C system. I highly recommend Jason and Firehouse Heating and Air!

Beth Searles
5

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley
5

I called my Home Warranty Company when the AC went out. I figured I would probably have to call whoever they suggested but to my surprise Firehouse called me at 8 am the following morning and offering help the same day. Wesley was at our house at the time promised! Polite, friendly and sympathetic to our problem, they are now my go to Heating & Air Specialists!

Terry Thomas
Greenville, TX
5

I originally called another company to check out my AC since it was not working, and I felt like I was getting ripped off – their explanation did not make sense. So I mentioned this at work, that I wanted a second opinion and quickly, 2 colleagues told me to call Firehouse Heating & AC. I called right away, and by afternoon, it was working! I feel I can trust this crew to do a great job for a fair price because they are also firemen. Something about firemen fixing fried wires is comforting.

Sharon Wacht
5