Testimonials

Service was as good, everything was explained, and they were courteous.

Amazing!! The BEST!! took incredible care of us when we had an air conditioning emergency! So thoughtful and professional really enjoyed Paul. He’s the best!

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Very customer focused. Cost was significantly less than other 2 quotes but system and installation were first rate. Highly recommend

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

Matthieu was very polite and helpful. They always have filters on hand and are very thorough in checking unit, vents and ducts.

They quickly responded to my call when I needed a repair. Both guys that came out were very courteous and very professional. They explained what needed to be done and the costs and everything involved. The work was great and everything looks amazing and they cleaned up before they left. I will use them again.

Great company to have installed my new system. On time courteous and a real life person answed the phone on the weekend. Complete follow up super happy

**BEST A/C REPAIR SERVICE EVER**

I read the reviews before calling them, and thought, “Wow, they seem too good to be true!” However, they lived up to the hype. My service tech was named Wayne. I will be breaking this into categories for other readers.

Convenience – Other service companies I have used in the past, set 4 hour windows, which made it hard to schedule around work or a lunch break. Wayne called me at 8 and set an appt with a 30 minute window, 1130-1200 and he was on time!

Integrity – In a world where service techs and companies are constantly trying to up-sell, and fix things that aren’t broken, or back their way into fixing problems thereby replacing parts that weren’t broken. I was the most impressed with Firehouse. Wayne took less than 5 minutes to find the source of the problem and replaced only what was broken. He didn’t push parts and service I didn’t need and had the repair completed within 20 minutes!

Professionalism – Wayne was courteous as service techs should be, but past that he was also exemplified kindness and humility. He was also, clean and professionally dressed.

Budget / Pricing – I hit on this one a little in the integrity section, but felt the need to reaffirm. Pricing was fair and at no point did I feel dissatisfied. I got what I paid for. Labor parts, etc. were all reasonably priced.

Overall – I will definitely use this company again. They are the epitome of what all American Service companies should strive to be. They have earned my lifetime customer loyalty.

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable