Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

R

This place and their staff are amazing. Paul came to my residence and was professional, on time and ready find out what the problem was for my AC unit. He took the time to listen to me and the issues I had with my AC in this crazy Texas heat, did a thorough evaluation of the duct/fan systems inside the apartment and even went outside to check the unit itself. He found issues with the entire duct system, listed next steps that needed to take place in my apartment for optimum cooling and was confident that he and his team could resolve every problem. I felt heard, seen and taken care of. I fully believe that without Pauls’ professional evaluation, my pets and I would still be melting in my apartment. Thank you Firehouse Heating and Air and thank you Paul for taking the issue seriously.

Christina Rodriguez
5

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX
5

These gentlemen are fast, efficient and friendly. I highly recommend them! Thank you for coming to our aide so quickly. Your work is greatly appreciated by this family!

Monica Lewis
5

Got home from work to a HOT home. Our a/c was up and running within 15 minutes after they arrived the next morning! Amazing services! Thank you!!!

Teresa Host
Wylie, Texas
5

Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!

Tricia C
5

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Jeff Walker
5

Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.

Matt Nix
5

They make sure you are treated right and the work they do is top notched. We got a new unit with them and they made sure everything worked right and had no issues cooling our house. They also make sure you are taken care of cause they brought us a window unit till our AC was fixed. Have been recommending them to people needing AC work done.

James Russell
Greenville, TX
5

Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!

Leslie Mangin
5

I have had the opportunity to interact with this company on 2 different occasions for 2 very different tasks. I am so thankful I chose this company. The 1st time we were buying a house and an air duct wasn’t blowing air so I asked for a free quote on how much it would be to fix so we would be able to give the sellers an exact number. They were the ONLY ones that would do a free estimate and the man who came out said it was nothing more than a kinked duct and would only cost a trip fee. He said it was am easy fix and didn’t require much work. He was kind, patient, and very helpful! The 2nd time was a month later, we moved in 4 days ago, and the AC quit… 😣 I called and was told they couldn’t be out until 6-7 that night. Having 2 little kids that go to bed at 7:30 that would’ve been very difficult. I agreed, but expressed that if they could make it work sooner, then please do. Not 15 minutes later, I get a call back from Kyndal (who is fabulous) saying she had someone become available and she is sending him over within an hour. He was there is 20 minutes! 🙌 He worked for over an hour and explained everything to me thoroughly. He showed me parts and gave me visuals of what wasn’t working properly… he even cleaned up after he was done and did not overcharge me. I am so pleased with this company and I will not use anyone else! Thank you!

Alyssa Jane Brown
5