This company has great ethical business practices. I was extremely thrilled with the new HVAC system that Wayne and his assistants installed in my condo. It was very well designed in the limited space I had in my attic. He also replace two broken duct lines that I was not aware of. I am SO GLAD I chose Firehouse Heating and Air for their services. They are very knowledgeable about prescribing the right solution, given the size and challenges of a space. I would recommend everyone to use this company.
Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.
Firehouse A/C did a terrific job for me. I had to have both furnaces replaced. Wesley patiently talked me through all I needed to know. They then went the full mile to do things right and make sure I was satisfied. When time to use cooling I discovered it was not cooling properly. Firehouse quickly diagnosed the problem and fixed it for me under warranty. So far I am very satisfied. (I never give out a “5”.)
Very nice people. I called about a problem and they were there within a couple of hours. Will definitely use them again.
We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable…which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.
Honest.. smart and dependable (not to mention helping me out of a bind.) Wesley is the textbook version of a “good man.”
Wesley, the owner, came to look at our system and was professional, honest, and thorough. I am not one for writing reviews but after an initial quote of $20,000 and replacing everything in and out of our home, I panicked and contacted Firehouse Heating and Air for a second opinion.. he came in less than an hour and after looking gave solutions and maintenance suggestions that didn’t require anything but me and my husband to do. So the bottom line for me in this experience is the clear difference in an honest company such as this one and a competitor is $20,000 saved. Thank you Wesley and staff, we will be using your services from now on in all capacities you offer.
Great customer service. Prompt, quality service! Fair pricing!
Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable
Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!