Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Very fast! Great service and the guy was super nice!

Taylor Jensen
Wylie, TX
MH

Paul S was awesome!! Our AC went out during one of those 100+ degree days. Firehouse Heating and Air sent Paul who was able to come out earlier than expected, diagnose the issue (bad capacitor) and repair all within an hour. Not only professional service, but the overall cost was a great deal. Thank you to the team at Firehouse!! Saved the day.

Mike Hilden

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Katie Griffin

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Jeff Walker

This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏

Juanita Crawford
SW

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX

Thanks Wayne for coming out and taking care of our system in a timely manner. if anyone has any issues or even question please give these guys a call

Markus Combs
Quinlan, TX

Friendly, punctual and gets the job done professionally. They are my go to for any air conditioning or heating problems I have.

Jeff Bates

The team of Firehouse Heating & Air is extremely professional and dependable. They have promptly respond and resolve the issues I had with my HVAC. They are my to-do pros when I have any issues in this area. I highly recommend their services and products.

Doris Navarro

Very nice people. I called about a problem and they were there within a couple of hours. Will definitely use them again.

Sherry Hensley