Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I couldn’t ask for more!!! Being that I was in hvac in most all of my career before retiring, I am very hard to please because I know what to look for most of the time.

This is the first company/contractor that I have used since moving to Texas 8+ years ago that I am 100% pleased and satisfied. Bryan came to look over what we had to quote 2 replacement furnaces and air conditioners. It was expensive and I knew it would be but I feel Bryan was very professional and honest and didn’t try to sell me more than I needed or wanted. Then the installation crew came and they were actually 3 minutes early instead of late like most. The whole crew was so very friendly and respectful of not only our home but us also. Never did they show the slightest sign of annoyance when I would ask a question.

The only thing I am upset about is that I didn’t find them sooner. I never knew how good an a/c could work. Thought my old ones were working ok but now I know they weren’t.
I also had them install a UV light/electrostatic filter. My wife has issues with sinus problems and can smell any smells and is very hard to please because of that. The first thing she said when she walked into the house was the house smells so fresh. Wow!!!

The last thing was the installation supervisor, before he left, looked over the install. One of the condensing units was about 1/2” off square with the house. With my OCD, I had already saw that but thought I would square it up after they left. Nope, he squared it up before I had a chance to.

What’s really reassuring also is 100% of the problems with my old system that I knew were there, they mentioned and corrected with the new install before I even said anything. I was telling my daughter all of this and her comment was, if everyone only knew how hard it is for anyone to get this kind of praise from me. 🤣🤣Actually true though.

So very professional!!!!Thank you to everyone involved!!!!

John Kissling
5

Air went out on the hottest day of the summer! They came within an hour and fixed our air unit quick and very inexpensively !Kind, courteous and speedy! Will definitely use them again and whole heartedly reccomend them!

Darlene Cope
5

We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable…which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.

Jason Putman
5

This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏

Juanita Crawford
5

When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That’s true service.

Nathan Broome
Rockwall, Texas
5

I have known Wesley for 13 years, and have served beside him for many of those years. When my HVAC experienced problems, I called my friend and he did everything he could to help us survive the Texas summer until I could afford to fix it after the summer heat. Wesley created a plan to work within our limited budget and really made a difference! I would not recommend just any service, but only a service I know and trust, and I recommended Firehouse Heating and Air to my Mom! Thanks Wesley, for your service!

Scott Miller
5
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We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Jeff Walker .123
5
R

This place and their staff are amazing. Paul came to my residence and was professional, on time and ready find out what the problem was for my AC unit. He took the time to listen to me and the issues I had with my AC in this crazy Texas heat, did a thorough evaluation of the duct/fan systems inside the apartment and even went outside to check the unit itself. He found issues with the entire duct system, listed next steps that needed to take place in my apartment for optimum cooling and was confident that he and his team could resolve every problem. I felt heard, seen and taken care of. I fully believe that without Pauls’ professional evaluation, my pets and I would still be melting in my apartment. Thank you Firehouse Heating and Air and thank you Paul for taking the issue seriously.

Christina Rodriguez
5

I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I’d confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!

Lisa Nega
5

I’m not sure how to give a 5 star rating with this new “recommendation” system Facebook has, but definitely 5 stars! I called them in the morning and they were out at my house about 3 hours later. They found and fixed my problem within half an hour. I actually need to replace my whole system and they were able to finance me and get me $1000 off what the original quote was. Won’t be using anyone else ever again!

Jessica Camling
5