Testimonials

Fardeen and Reuben came over early for a Saturday appointment to resolve an air conditioning issue (appointment was at 3-5pm, but they called when were able to come at 1pm – which was great!). After the inside checks were completed, I decided to go outside with them, and Fardeen rapidly diagnosed the issues and working with Reuben, shared the measurements and symptoms of the issues, replaced the marginally working capacitor that I had delayed replacing in the Spring (my bad move), installed a new component to reduce strain on the system during startup (overloading), corrected a leak and recharged the system, and even fixed a loud vibration caused by a loose screw that I could not hear inside the house, but I’m sure the neighbors will appreciate. Fardeen and Reuben both had great attitudes, great service, and were very professional. They reflect well on Firehouse Heating and Air and themselves. Thank you so much for sending them over! BTW: The maintenance service from Firehouse Heating and Air was well worth the cost, provided priority service, and earned a discount on this work. I don’t normally write reviews, but these guys were the best.

Installed a new 3 ton AC unit for my house. Jason from the office was very responsive and easy to work with. Cost was reasonable. They installed next day. Install was quick and professional. I would recommend them if you are looking for an AC company!

Courteous and on time. Explained today’s service and reviewed recommendations he was making for system. Very knowledgeable.

Being the son of a General Contractor I am very familiar with HVAC systems. Ruben Perla was very respectful, professional and made recommendations on how to improve system performance and longevity.

As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.

This place and their staff are amazing. Paul came to my residence and was professional, on time and ready find out what the problem was for my AC unit. He took the time to listen to me and the issues I had with my AC in this crazy Texas heat, did a thorough evaluation of the duct/fan systems inside the apartment and even went outside to check the unit itself. He found issues with the entire duct system, listed next steps that needed to take place in my apartment for optimum cooling and was confident that he and his team could resolve every problem. I felt heard, seen and taken care of. I fully believe that without Pauls’ professional evaluation, my pets and I would still be melting in my apartment. Thank you Firehouse Heating and Air and thank you Paul for taking the issue seriously.

On time and friendly. Explained everything thoroughly!

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

THE BEST!!! I am a repeat customer. Always my first call.

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.