Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The Firehouse crew cleaned our ducts and checked out our system for the summer. We did have a couple of things that need to be addressed but were ok for the time being. They let us know our options with no hard sell. Their work was efficient and thorough, they were very curious and professional. Firehouse is our new AC company.

Nigel Jason McGregor
Heath, TX
5

Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!

Jenny Johnson
5
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Nice and polite employes! Very understanding as well. They’ve done a good job so far, and we hope to keep using them as long as we can!

Mari Ojeda
5

Scheduling was simple. Technician was on time, polite, thorough, and helpful. Signed up for the annual maintenance plan (great deal!) and purchased air filters (reasonably priced).

Jenny Krueger
5

We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable…which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.

Jason Putman
5

What an awesome company! Friendly and great customer service

Mallory Barkheimer
5

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley
5

Jordan Rodriguez was a great technician. He was very receptive to the issues I communicated to him. He was clear from the beginning that he was knowledgeable in the system we had in our house. He was very thorough, he spent around 2 hours checking and testing that the system was functioning as intended. He communicated clearly what the issue was and showed me in the system tracking the cause of our issue. He also showed me different options on how to address it and gave me recommendations on how to better maintain my AC system. I will definitely be calling Firehouse again for any AC issues, as they were honest, thorough, and very responsive.

Paola Genao Butler
5

Great company to have installed my new system. On time courteous and a real life person answed the phone on the weekend. Complete follow up super happy

Michael Purvis
5

Very professional and knowledgeable

Brenda Mac Cormack
5