Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The Firehouse crew cleaned our ducts and checked out our system for the summer. We did have a couple of things that need to be addressed but were ok for the time being. They let us know our options with no hard sell. Their work was efficient and thorough, they were very curious and professional. Firehouse is our new AC company.

Nigel Jason McGregor
Heath, TX
5

Friendly, punctual and gets the job done professionally. They are my go to for any air conditioning or heating problems I have.

Jeff Bates
5

Big Shoutout to Mark for all his help. We called several companies and we felt they were trying to make a few extra bucks off my elderly mother. Mark did not, he was fantastic. Quick and easy and was a third of the price of the other companies

Colleen Murro
5

Paul was so friendly & informative. He did a thorough job & caught a couple of not-apparent issues that could have meant pricey future repairs. He took extensive before & after photos during the cleaning & maintenance & kept us up to the minute. He was great.

Diane E. White
5

I originally called another company to check out my AC since it was not working, and I felt like I was getting ripped off – their explanation did not make sense. So I mentioned this at work, that I wanted a second opinion and quickly, 2 colleagues told me to call Firehouse Heating & AC. I called right away, and by afternoon, it was working! I feel I can trust this crew to do a great job for a fair price because they are also firemen. Something about firemen fixing fried wires is comforting.

Sharon Wacht
5

Air went out on the hottest day of the summer! They came within an hour and fixed our air unit quick and very inexpensively !Kind, courteous and speedy! Will definitely use them again and whole heartedly reccomend them!

Darlene Cope
5

These guys are as good as they come. Contacted them on Monday and had a brand new unit installed on Thursday. Very professional, and non stop working to get the job completed.

Shane Varner
Dallas, TX
5

Everyone with Firehouse Heating and Air was extremely professional and helpful. The associates arrived at our house on time, explained what they were going to do, and did a fabulous job with cleaning our air ducts!!! We could not ask for more, and we will definitely use them again. They were very polite and made the entire process easy for us!

Ernie Goodban
Royse City, TX
5
B

Firehouse Heating & Air came to our home to inspect the air conditioning. They found the system was leaking (as we suspected) and they provided pictures of the issues identified. They discussed a list of options available to us, and we decided to have a new furnace and air conditioning installed. They provided us with financing options which suited our ability to pay over time. The installation work was accomplished on schedule, in one day. They even checked in with us after the installation and made sure we knew how to work the new thermostat. Fantastic service, great value.

David Bunin
5

I couldn’t ask for more!!! Being that I was in hvac in most all of my career before retiring, I am very hard to please because I know what to look for most of the time.

This is the first company/contractor that I have used since moving to Texas 8+ years ago that I am 100% pleased and satisfied. Bryan came to look over what we had to quote 2 replacement furnaces and air conditioners. It was expensive and I knew it would be but I feel Bryan was very professional and honest and didn’t try to sell me more than I needed or wanted. Then the installation crew came and they were actually 3 minutes early instead of late like most. The whole crew was so very friendly and respectful of not only our home but us also. Never did they show the slightest sign of annoyance when I would ask a question.

The only thing I am upset about is that I didn’t find them sooner. I never knew how good an a/c could work. Thought my old ones were working ok but now I know they weren’t.
I also had them install a UV light/electrostatic filter. My wife has issues with sinus problems and can smell any smells and is very hard to please because of that. The first thing she said when she walked into the house was the house smells so fresh. Wow!!!

The last thing was the installation supervisor, before he left, looked over the install. One of the condensing units was about 1/2” off square with the house. With my OCD, I had already saw that but thought I would square it up after they left. Nope, he squared it up before I had a chance to.

What’s really reassuring also is 100% of the problems with my old system that I knew were there, they mentioned and corrected with the new install before I even said anything. I was telling my daughter all of this and her comment was, if everyone only knew how hard it is for anyone to get this kind of praise from me. 🤣🤣Actually true though.

So very professional!!!!Thank you to everyone involved!!!!

John Kissling
5