Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Great company to have installed my new system. On time courteous and a real life person answed the phone on the weekend. Complete follow up super happy

Michael Purvis
5

After trying another service company that did not fix my AC issue, I am SO thankful I found Firehouse Heating & AC. I called at 8 AM and they had someone at my house the same day. Paul was absolutely amazing! He was so personable and patient. He answered all my questions and didn’t leave until my AC units were both blowing cold air. The pricing was upfront and fair. I will be using them for all my AC & heating maintenance and repair needs!!!

Sabreana Smith
5

Everyone with Firehouse Heating and Air was extremely professional and helpful. The associates arrived at our house on time, explained what they were going to do, and did a fabulous job with cleaning our air ducts!!! We could not ask for more, and we will definitely use them again. They were very polite and made the entire process easy for us!

Ernie Goodban
Royse City, TX
5

Jordan Rodriguez was a great technician. He was very receptive to the issues I communicated to him. He was clear from the beginning that he was knowledgeable in the system we had in our house. He was very thorough, he spent around 2 hours checking and testing that the system was functioning as intended. He communicated clearly what the issue was and showed me in the system tracking the cause of our issue. He also showed me different options on how to address it and gave me recommendations on how to better maintain my AC system. I will definitely be calling Firehouse again for any AC issues, as they were honest, thorough, and very responsive.

Paola Genao Butler
5

Simply the Best out there! I’d recommend FH heating and AC to everyone!!

Jesse Jones
Dallas, Texas
5

This place and their staff are amazing. Paul came to my residence and was professional, on time and ready find out what the problem was for my AC unit. He took the time to listen to me and the issues I had with my AC in this crazy Texas heat, did a thorough evaluation of the duct/fan systems inside the apartment and even went outside to check the unit itself. He found issues with the entire duct system, listed next steps that needed to take place in my apartment for optimum cooling and was confident that he and his team could resolve every problem. I felt heard, seen and taken care of. I fully believe that without Pauls’ professional evaluation, my pets and I would still be melting in my apartment. Thank you Firehouse Heating and Air and thank you Paul for taking the issue seriously.

Christina Rodriguez
5

Phenomenal service on short notice. Mark was at our house within 24 hours (even able to make it earlier than the scheduled appt). He quickly diagnosed two problems that were combining to create the problem we had with out upstairs cooling unit, Within 45 minutes, we were up and running cool again. Would 100% recommend to anyone.

Brady Morris
5

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable

Jan Barrows
5

I called my Home Warranty Company when the AC went out. I figured I would probably have to call whoever they suggested but to my surprise Firehouse called me at 8 am the following morning and offering help the same day. Wesley was at our house at the time promised! Polite, friendly and sympathetic to our problem, they are now my go to Heating & Air Specialists!

Terry Thomas
Greenville, TX
5

Wayne was the technician that they sent out to us I called him at 9 a.m. this morning in a panic because our air I’m sorry our heater had just went out the night before so my children all had to sleep in the living room with one tiny heater needless to say I wanted this fixed ASAP when was right on the spot right on time and he literally stayed here all day with me trying to fix it and he was successful there are a lot of steps that you have to do when doing a heater or air conditioner system and he went step by step and made sure to do it properly I really trust these guys I would not go anywhere else they have my business for life also they’re very reasonable that do a very fantastic job.

Christina Brown
Garland, TX
5