Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Service technician was punctual, informative, and very courteous. Firehouse AC earns my business every visit.

K’tara Lopez

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Rico Henderson

Fantastic!!! The tech came and was so nice!!! Resonance service fee..and cleaned out the intake space. Also checked the ductwork for any tears. He was awesome!! I will use them again!!!

Connie Fletcher

Great customer service. Prompt, quality service! Fair pricing!

Alissa Rodgers
Forney, TX

The installers were very courteous and hardworking. They worked with me before installation to address any concerns and questions I had, and followed up afterwards to make sure I was satisfied. Fantastic company!

Amy Stout

Wayne installed our AC unit a few years ago and he worked very hard to get us the best price for a unit. He worked with us over our concerns of having vaulted ceilings and needing to go up just a little bit in size to be able to adequately cool our house. He worked very hard putting it in and in my opinion went the extra mile in customer service. This was the first year that I started to have any trouble with the unit cooling. We thought for sure that our condenser went out and that we were about to spend a ton of money to fix it. But Matt came out yesterday and spent hours cleaning our unit. It had dirt and grass and cotton wood cotton all over the outside that was keeping it from getting any air to the unit. Now that it has been cleaned it is running much better. And it didn’t cost us the fortune we expected it to. They even sent another young man out today to double check it and make sure it was still running well. I am very grateful for this company and it’s extraordinary customer service. I would highly recommend them.

Jason Mills
RP

Very customer focused. Cost was significantly less than other 2 quotes but system and installation were first rate. Highly recommend

Roy Pool

These guys were fast and they got the job done at a really reasonable price. 5 stars

Steven Hutcheson
Royse City, TX

Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.

Matt Nix

From initial estimate to work completed, these folks did a great job. If you need a reliable HVAC company, be assured Dusty and his team will take great care of you.

Mark Charles