Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Fardeen (technician) did a superb job with my AC tune up. He was very thorough with checking the entire function of the AC system, explained the basic AC system functions, did some cleaning and addressed my concerns regarding rooms not getting enough cooling coverage. He also explained the issues he detected and forwarded those details including photos to my email address. Highly recommended, quality of service is excellent!
As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.
Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!
Sam was great. He was thorough and professional. He assessed my HVAC circumstances, explained any deficiencies and offered solutions to them on the spot.
Fardeen was on time and very efficient in his work. Solved our A/C issue and gave helpful tips to prevent the same issues in the future. Highly recommended!
Matt Jr was the person who serviced my air conditioning. He was on time exactly, he was very courteous, he showed me the problem with the air conditioning, repaired it quickly, he also showed up in a face mask and gloves. Thank you Matt I appreciate the job well done
Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.
Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!
THE BEST!!! I am a repeat customer. Always my first call.
Jason was really great to work with. He was knowledgeable and was able to explain in detail as to what was needed and why. I had some unrelated issues come up and he followed up numerous times to offer his assistance and to check in. I was so impressed as he didn’t have to do that as it was unrelated to the A/C system. I highly recommend Jason and Firehouse Heating and Air!