Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AW

Jordan did an excellent job. He was very professional, courteous and friendly. Especially having to come out on a Sunday. He explained everything he was going to do and explained it again when he was finished. With him being so professional, I signed up for a Membership with with him. Jordan was a life saver. Thank you, for all your company did for me. Would definitely refer your company to anyone that needs AC work.

Adria Worsham
LM

Firehouse heating and air replaced our entire system. The service was outstanding! The workers were considerate, knowledgeable, and friendly. After all the work was completed they went over all of it with me explaining what they had installed and how to maintain it. The cost was reasonable and competitive in the market. It is a relief to finally have a company I can call with confidence when I need service in the future.

Lori M

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX

Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!

Jenny Johnson

The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.

Amanda Mullaney

They came out to our home the day after we called, the price was reasonable, the administrative service was great, and the technician was so knowledgeable and had my air conditioning cooling again in no time! πŸ‘πŸ»πŸ‘πŸ»

Janie Campbell
Dallas, TX

I started using FireHouse Heating when my home owners insurance contract ended. They inherited a lot of issues with my unit and fixed all of them with expertise. they installed window units to keep my house cool while they repaired mine. On July 12,2019 again, my unit had another leak, which seems to happen every 6 months, I just happen to get a lemon unit that came from Rudd, which seems to be known for issues with leaking. Firehouse called the Rudd Service Coordinator and requested a new unit on July 15, 2019 to replace mine. Rudd does not usually replace units that are under waranty, only parts. The same day a few hours later, had a brand new unit picked up and installed in working order. Way to go FireHouse for being diligent and going the extra mile. Also Rudd did not charge me for the new unit. FireHouse has excellent customer service and we are great full for all they have done. πŸ˜€

David Price
Fate, TX
CG

Had follow up with service plan, again great service and looking out for keeping systems running smoothly

Christopher Gunderson

Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!

Leslie Mangin

Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!

Tricia C