Testimonials

Good people!! Did the job and explained the procedure and details!!

I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I’d confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!

Reuben was on time and very thorough. He answered my questions and provided information on potential upgrades to our system. As will happen, an issue did occur after he left but after a bit of a miscue with the office, Reuben did return later in the day and quickly restored the system operation. We appreciate his dedication to excellence and will welcome him back for our next annual maintenance check.

Jordan was great, honest, and efficient! Thanks for getting my system back up so quickly!

Incredibly quick turnaround time for my request. Every staff member that I spoke to was kind and professional. Text notifications with arrival time was incredibly helpful. Matthieu addressed my thermostat wiring relocation quickly and efficiently. Got my smart thermostat working and we were good to continue our construction. Gave great advice on how to take care of hvac systems during construction as well as some things to research to help with allergies. I have no hesitation recommending and will use again for hvac maintenance.

I’m not sure how to give a 5 star rating with this new “recommendation” system Facebook has, but definitely 5 stars! I called them in the morning and they were out at my house about 3 hours later. They found and fixed my problem within half an hour. I actually need to replace my whole system and they were able to finance me and get me $1000 off what the original quote was. Won’t be using anyone else ever again!

Had follow up with service plan, again great service and looking out for keeping systems running smoothly

I want to give a huge shoutout for Dusty and his team at Firehouse. I recently had them complete a job for me at my house, but there was an electrical issue that I had overlooked. My fault completely, but while that was being fixed, Dusty communicated with me every day, staying in the loop, ensuring that he was doing all he could to help. These guys were communicative, showed up when they said they would, and did impressive work, in a timely fashion. Pricing? Glad you asked. They were totally transparent and more than fair in their pricing for the job. If you have any questions or would like for them to give you a quote, do yourself a favor and ask for Dusty and his tech Jordan. Great guys with a great company.

I couldn’t ask for more!!! Being that I was in hvac in most all of my career before retiring, I am very hard to please because I know what to look for most of the time.

This is the first company/contractor that I have used since moving to Texas 8+ years ago that I am 100% pleased and satisfied. Bryan came to look over what we had to quote 2 replacement furnaces and air conditioners. It was expensive and I knew it would be but I feel Bryan was very professional and honest and didn’t try to sell me more than I needed or wanted. Then the installation crew came and they were actually 3 minutes early instead of late like most. The whole crew was so very friendly and respectful of not only our home but us also. Never did they show the slightest sign of annoyance when I would ask a question.

The only thing I am upset about is that I didn’t find them sooner. I never knew how good an a/c could work. Thought my old ones were working ok but now I know they weren’t. I also had them install a UV light/electrostatic filter. My wife has issues with sinus problems and can smell any smells and is very hard to please because of that. The first thing she said when she walked into the house was the house smells so fresh. Wow!!!

The last thing was the installation supervisor, before he left, looked over the install. One of the condensing units was about 1/2” off square with the house. With my OCD, I had already saw that but thought I would square it up after they left. Nope, he squared it up before I had a chance to.

What’s really reassuring also is 100% of the problems with my old system that I knew were there, they mentioned and corrected with the new install before I even said anything. I was telling my daughter all of this and her comment was, if everyone only knew how hard it is for anyone to get this kind of praise from me. 🤣🤣Actually true though.

So very professional!!!!Thank you to everyone involved!!!!

Fast service, very knowledgeable and freindly.