Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Rave review for Firehouse Heat & Air! They advised me well about which system to choose when I needed a new one, including very manageable financing, did a thorough job of prepping my house for the installation and put everything back neater than they found it. They assisted me with the features of my system that were new to me, and everybody was on time and very nice at every stage of the project. Call these guys!

Judy Truesdell

Simply the Best out there! I’d recommend FH heating and AC to everyone!!

Jesse Jones
Dallas, Texas

Jordan did a great job !

Steve Garza
MM

Fardeen and Reuben came over early for a Saturday appointment to resolve an air conditioning issue (appointment was at 3-5pm, but they called when were able to come at 1pm – which was great!). After the inside checks were completed, I decided to go outside with them, and Fardeen rapidly diagnosed the issues and working with Reuben, shared the measurements and symptoms of the issues, replaced the marginally working capacitor that I had delayed replacing in the Spring (my bad move), installed a new component to reduce strain on the system during startup (overloading), corrected a leak and recharged the system, and even fixed a loud vibration caused by a loose screw that I could not hear inside the house, but I’m sure the neighbors will appreciate. Fardeen and Reuben both had great attitudes, great service, and were very professional. They reflect well on Firehouse Heating and Air and themselves. Thank you so much for sending them over! BTW: The maintenance service from Firehouse Heating and Air was well worth the cost, provided priority service, and earned a discount on this work. I don’t normally write reviews, but these guys were the best.

Mike Murphy

Sam was courteous, helpful, and most importantly he was effective with helping me with my heating issue! The office staff (Brandy) was very attentive and took extra time to make it work for me to get an appointment quickly. I would highly recommend this group, and I would happily call them again if I need help.

Jenny Haggerty
PN

Jordan came and made sure my initial problem was solved and then went above and beyond to inspect and service my units . It is such a weight off a homeowner’s shoulders to be able to trust the job will be done with quality and at a fair rate! Highly recommended

Phillip Nowell
JG

Jordan Rodriguez provided excellent and courteous service. His professionalism gave me the confidence that he was performing a thorough inspection of my AC system. He was very thorough in explaining the services Firehouse Heating and Air can provide to keep my system clean and running efficiently.

Joe Guerrero

Really impressed with this company, very professional and friendly, excellent troubleshooting, extremely knowledgeable We had a very complicated humidity problem and they were able to find the problems and fix them. Highly recommend.

Ginger Greatens
Dallas, TX

We are so happy from our experience with Firehouse. Our tech Fardeen, from our diagnostic appointment, was extremely knowledgeable and explained everything so that we could truly understand the issues we were facing with our AC. The service team with Saul and James did an amazing job cleaning our ducts and installing our new dampers. We can feel a major difference in air flow throughout our house and it is EXACTLY what we were looking for. 100% satisfaction so far with this company!

New customer review, posted within the last 2 monthsNicole Kuykendall

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley