Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!
The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.
Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!
Great tech! Very knowledgeable and helpful. He showed up on time and Very respectful. Didnt try to sell me anything i didn’t need either. We would definitely recommend the Firehouse Heating and Air company to anyone. Reasonable price on service call too.
Rusty Tate
These gentlemen are fast, efficient and friendly. I highly recommend them! Thank you for coming to our aide so quickly. Your work is greatly appreciated by this family!
Scheduling was simple. Technician was on time, polite, thorough, and helpful. Signed up for the annual maintenance plan (great deal!) and purchased air filters (reasonably priced).
Super fast service & I never felt pressured or that I was given the run around trying to get my money. Very friendly tech & very knowledgeable. Definitely will recommend them to any I see in need of HVAC work. Thank you Firehouse Heating & Air!
Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.
Everyone with Firehouse Heating and Air was extremely professional and helpful. The associates arrived at our house on time, explained what they were going to do, and did a fabulous job with cleaning our air ducts!!! We could not ask for more, and we will definitely use them again. They were very polite and made the entire process easy for us!
Firehouse Heating & Air is a company with integrity, which is extremely important and rare these days. There was a problem with the initial install of my split and Wesley and Dusty assured me that the issue would be resolved no matter what. They stood by there word and made sure the job was completed. They really value their customers and it shows in their interactions and work. I highly recommend them!