Testimonials

Very customer focused. Cost was significantly less than other 2 quotes but system and installation were first rate. Highly recommend

Jordan did a great job !

As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Really impressed with this company, very professional and friendly, excellent troubleshooting, extremely knowledgeable We had a very complicated humidity problem and they were able to find the problems and fix them. Highly recommend.

I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I’d confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!

Fast service, very knowledgeable and freindly.

Nice and polite employes! Very understanding as well. They’ve done a good job so far, and we hope to keep using them as long as we can!

I have known Wesley for 13 years, and have served beside him for many of those years. When my HVAC experienced problems, I called my friend and he did everything he could to help us survive the Texas summer until I could afford to fix it after the summer heat. Wesley created a plan to work within our limited budget and really made a difference! I would not recommend just any service, but only a service I know and trust, and I recommended Firehouse Heating and Air to my Mom! Thanks Wesley, for your service!

**BEST A/C REPAIR SERVICE EVER**

I read the reviews before calling them, and thought, “Wow, they seem too good to be true!” However, they lived up to the hype. My service tech was named Wayne. I will be breaking this into categories for other readers.

Convenience – Other service companies I have used in the past, set 4 hour windows, which made it hard to schedule around work or a lunch break. Wayne called me at 8 and set an appt with a 30 minute window, 1130-1200 and he was on time!

Integrity – In a world where service techs and companies are constantly trying to up-sell, and fix things that aren’t broken, or back their way into fixing problems thereby replacing parts that weren’t broken. I was the most impressed with Firehouse. Wayne took less than 5 minutes to find the source of the problem and replaced only what was broken. He didn’t push parts and service I didn’t need and had the repair completed within 20 minutes!

Professionalism – Wayne was courteous as service techs should be, but past that he was also exemplified kindness and humility. He was also, clean and professionally dressed.

Budget / Pricing – I hit on this one a little in the integrity section, but felt the need to reaffirm. Pricing was fair and at no point did I feel dissatisfied. I got what I paid for. Labor parts, etc. were all reasonably priced.

Overall – I will definitely use this company again. They are the epitome of what all American Service companies should strive to be. They have earned my lifetime customer loyalty.