Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Simply the Best out there! I’d recommend FH heating and AC to everyone!!

Jesse Jones
Dallas, Texas

Good, prompt service. Had me fixed up in no time.

Dr. Kevin Crump

Great group to work with!! My heater went out before a cold snap. From the minute I called Karen was trying to help me troubleshoot. She got someone out quickly. The gentleman that came out was professional and found a CO leak. He was able to fix everything to get me through the cold, they then replaced my entire system at a very reasonable cost. They gave me upfront pricing and options. I had an issue with the unit itself about a week later, they got a crew out immediately and found a manufacturing issue which they immediately repaired and followed up with a call by the owner to let me know they would take care of us. I was really impressed by this team. It felt like a real family team. I would highly recommend them.

J Marroquin

Friendly, punctual and gets the job done professionally. They are my go to for any air conditioning or heating problems I have.

Jeff Bates

We were having a humidity issue…turns out one of our kids didn’t shut their window right. I went ahead and purchased a Dehumidifier and a Reme Halo and these guys came over and installed it. Top notch team that won’t try to over sell ya. Went ahead and purchased a service contract with them as they have earned my trust.

Derek Hanson
Dallas, TX
AW

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver

We are so happy from our experience with Firehouse. Our tech Fardeen, from our diagnostic appointment, was extremely knowledgeable and explained everything so that we could truly understand the issues we were facing with our AC. The service team with Saul and James did an amazing job cleaning our ducts and installing our new dampers. We can feel a major difference in air flow throughout our house and it is EXACTLY what we were looking for. 100% satisfaction so far with this company!

New customer review, posted within the last 2 monthsNicole Kuykendall

We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX
SW

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX

Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.

Matt Nix