Testimonials

Firehouse Heating & Air came to our home to inspect the air conditioning. They found the system was leaking (as we suspected) and they provided pictures of the issues identified. They discussed a list of options available to us, and we decided to have a new furnace and air conditioning installed. They provided us with financing options which suited our ability to pay over time. The installation work was accomplished on schedule, in one day. They even checked in with us after the installation and made sure we knew how to work the new thermostat. Fantastic service, great value.

Firehouse heating and air replaced our entire system. The service was outstanding! The workers were considerate, knowledgeable, and friendly. After all the work was completed they went over all of it with me explaining what they had installed and how to maintain it. The cost was reasonable and competitive in the market. It is a relief to finally have a company I can call with confidence when I need service in the future.

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Friendly, punctual and gets the job done professionally. They are my go to for any air conditioning or heating problems I have.

Being the son of a General Contractor I am very familiar with HVAC systems. Ruben Perla was very respectful, professional and made recommendations on how to improve system performance and longevity.

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Rave review for Firehouse Heat & Air! They advised me well about which system to choose when I needed a new one, including very manageable financing, did a thorough job of prepping my house for the installation and put everything back neater than they found it. They assisted me with the features of my system that were new to me, and everybody was on time and very nice at every stage of the project. Call these guys!

As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.

The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.