I started using FireHouse Heating when my home owners insurance contract ended. They inherited a lot of issues with my unit and fixed all of them with expertise. they installed window units to keep my house cool while they repaired mine. On July 12,2019 again, my unit had another leak, which seems to happen every 6 months, I just happen to get a lemon unit that came from Rudd, which seems to be known for issues with leaking. Firehouse called the Rudd Service Coordinator and requested a new unit on July 15, 2019 to replace mine. Rudd does not usually replace units that are under waranty, only parts. The same day a few hours later, had a brand new unit picked up and installed in working order. Way to go FireHouse for being diligent and going the extra mile. Also Rudd did not charge me for the new unit. FireHouse has excellent customer service and we are great full for all they have done. 😀
I have known Wesley and Matt for 13 years, and have served beside them for many of those years. When my HVAC experienced problems, I called my friends and they did everything they could to help us survive the Texas summer until I could afford to fix it after the summer heat. Wesley and Matt created a plan to work within our limited budget and really made a difference! I would not recommend just any service, but only a service I know and trust, and I recommended Firehouse Heating and Air to my Mom! Thanks Wesley, Matt and Wayne for your service!
Phenomenal service on short notice. Mark was at our house within 24 hours (even able to make it earlier than the scheduled appt). He quickly diagnosed two problems that were combining to create the problem we had with out upstairs cooling unit, Within 45 minutes, we were up and running cool again. Would 100% recommend to anyone.
When it’s time to give props it should be given!! We have many times used our local well known, higher priced AC companies and even today called on some that were recommended. When we call them they told us they don’t work on older units, can’t get parts for them any more……blah blah blah!! The more established companies only want to replace the entire unit for just $6000.00 or more!! However today we decided to try Firehouse Heating & Air. Wayne Clark came and knew exactly what was wrong and less than 30 mins had it fixed and out the door for less than $200 & a new capacitor!! I will highly recommend this company from now on!!!! Plus Wayne was polite and very knowledgeable about the older units. He did say, save your money cause one day you will have to replace this but not today!!! 🤣😆
These guys are as good as they come. Contacted them on Monday and had a brand new unit installed on Thursday. Very professional, and non stop working to get the job completed.
Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!
Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.
This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏
a professional company with professional employee’s
Words really can’t express how happy I am with Wayne and Wesley. They have looked after all my needs with the upmost professionalism and courtesy. They are straight shooters and really care about providing excellent quality service while exceeding customer expectations. They sell reputable brands of components and installation is top notch. I will recommend firehouse heating and air to all my friends and family because I know they will treat the customer right. Keep up the good work guys you’re definitely making a name for yourselves in the a/c industry.