Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

They came out to our home the day after we called, the price was reasonable, the administrative service was great, and the technician was so knowledgeable and had my air conditioning cooling again in no time! 👍🏻👍🏻

Janie Campbell
Dallas, TX
5

They were very professional, quick and tidy. Made the repair snd had our AC running again. I was very pleased with their service. I definitely recommend them.

Barbara Willess
5

Jordan was great, honest, and efficient! Thanks for getting my system back up so quickly!

Kaether Pendola
5

Wesley, the owner, came to look at our system and was professional, honest, and thorough. I am not one for writing reviews but after an initial quote of $20,000 and replacing everything in and out of our home, I panicked and contacted Firehouse Heating and Air for a second opinion.. he came in less than an hour and after looking gave solutions and maintenance suggestions that didn’t require anything but me and my husband to do. So the bottom line for me in this experience is the clear difference in an honest company such as this one and a competitor is $20,000 saved. Thank you Wesley and staff, we will be using your services from now on in all capacities you offer.

Emily Kaiser
5

Great group to work with!! My heater went out before a cold snap. From the minute I called Karen was trying to help me troubleshoot. She got someone out quickly. The gentleman that came out was professional and found a CO leak. He was able to fix everything to get me through the cold, they then replaced my entire system at a very reasonable cost. They gave me upfront pricing and options. I had an issue with the unit itself about a week later, they got a crew out immediately and found a manufacturing issue which they immediately repaired and followed up with a call by the owner to let me know they would take care of us. I was really impressed by this team. It felt like a real family team. I would highly recommend them.

J Marroquin
5

When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That’s true service.

Nathan Broome
Rockwall, Texas
5
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They quickly responded to my call when I needed a repair. Both guys that came out were very courteous and very professional. They explained what needed to be done and the costs and everything involved. The work was great and everything looks amazing and they cleaned up before they left. I will use them again.

Melissa Ingram
5

Outstanding service. Mark was on time and had it going and running fast. Would highly recommend.

Ryan Thomas
Fate, TX
5

We have used Firehouse Heating & Air several times & they’ve always done an amazing job. They are very thorough & really fairly priced. I would highly recommend with no hesitation!

Kim Meli Lovett
5

Very professional and knowledgeable

Brenda Mac Cormack
5