Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

These guys are as good as they come. Contacted them on Monday and had a brand new unit installed on Thursday. Very professional, and non stop working to get the job completed.

Shane Varner
Dallas, TX

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley
TW

Firehouse , great people. Everyone that I have talked to has been extremely knowledgeable and honest. Won’t hesitate to call for HVAC issues We had a complete unit installed and they are our go to from now on. Going to do duct cleaning next after a little more remodeling work. Do not hesitate if you are in need of hvac work

Terry Wooten

Service was excellent. Our technician took his time and informed us of any issues.

Sarah Pina

Paul was so friendly & informative. He did a thorough job & caught a couple of not-apparent issues that could have meant pricey future repairs. He took extensive before & after photos during the cleaning & maintenance & kept us up to the minute. He was great.

Diane E. White

Sam was courteous, helpful, and most importantly he was effective with helping me with my heating issue! The office staff (Brandy) was very attentive and took extra time to make it work for me to get an appointment quickly. I would highly recommend this group, and I would happily call them again if I need help.

Jenny Haggerty

Really impressed with this company, very professional and friendly, excellent troubleshooting, extremely knowledgeable We had a very complicated humidity problem and they were able to find the problems and fix them. Highly recommend.

Ginger Greatens
Dallas, TX
AW

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver
MH

Paul S was awesome!! Our AC went out during one of those 100+ degree days. Firehouse Heating and Air sent Paul who was able to come out earlier than expected, diagnose the issue (bad capacitor) and repair all within an hour. Not only professional service, but the overall cost was a great deal. Thank you to the team at Firehouse!! Saved the day.

Mike Hilden

Jordan was great, honest, and efficient! Thanks for getting my system back up so quickly!

Kaether Pendola