Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX

After trying another service company that did not fix my AC issue, I am SO thankful I found Firehouse Heating & AC. I called at 8 AM and they had someone at my house the same day. Paul was absolutely amazing! He was so personable and patient. He answered all my questions and didn’t leave until my AC units were both blowing cold air. The pricing was upfront and fair. I will be using them for all my AC & heating maintenance and repair needs!!!

Sabreana Smith

Had a great experience. Very knowledgeable staff. Simplified things, and helped identify the areas needing attention, and helped modify plans to stay in budget!

New customer review, posted within the last 2 monthsJeremy & Courtney Reding

Service was as good, everything was explained, and they were courteous.

Wendell Tolleson
Heath, TX

On time and friendly. Explained everything thoroughly!

Lois & Rod McCreary

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Rico Henderson

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

Casie Gall

I have had the opportunity to interact with this company on 2 different occasions for 2 very different tasks. I am so thankful I chose this company. The 1st time we were buying a house and an air duct wasn’t blowing air so I asked for a free quote on how much it would be to fix so we would be able to give the sellers an exact number. They were the ONLY ones that would do a free estimate and the man who came out said it was nothing more than a kinked duct and would only cost a trip fee. He said it was am easy fix and didn’t require much work. He was kind, patient, and very helpful! The 2nd time was a month later, we moved in 4 days ago, and the AC quit… 😣 I called and was told they couldn’t be out until 6-7 that night. Having 2 little kids that go to bed at 7:30 that would’ve been very difficult. I agreed, but expressed that if they could make it work sooner, then please do. Not 15 minutes later, I get a call back from Kyndal (who is fabulous) saying she had someone become available and she is sending him over within an hour. He was there is 20 minutes! 🙌 He worked for over an hour and explained everything to me thoroughly. He showed me parts and gave me visuals of what wasn’t working properly… he even cleaned up after he was done and did not overcharge me. I am so pleased with this company and I will not use anyone else! Thank you!

Alyssa Jane Brown
TC

Called them out because AC stop working. Was very nice and helpful but I needed a new AC unit. The last one that was put in was done wrong and no other AC repair personal told us this. They even showed us the proof. Unit outside used 410 and inside was for a 210, this was what was causing the problem for years (incompatible). Had to get new unit inside and out. They will put it in later this week. I let you know how that goes but right now they are the best in the area for honesty plus great services. Thank you Firehouse.

Tina Colley

From initial estimate to work completed, these folks did a great job. If you need a reliable HVAC company, be assured Dusty and his team will take great care of you.

Mark Charles