Testimonials

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Firehouse heating and air replaced our entire system. The service was outstanding! The workers were considerate, knowledgeable, and friendly. After all the work was completed they went over all of it with me explaining what they had installed and how to maintain it. The cost was reasonable and competitive in the market. It is a relief to finally have a company I can call with confidence when I need service in the future.

Jordan was great, honest, and efficient! Thanks for getting my system back up so quickly!

Absolutely AWESOME service!!! They put a new unit in our upstairs and we could not be happier! Not one problem and the price they quoted was what we paid.HIGHLY RECOMMEND!!!

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Sam was courteous, helpful, and most importantly he was effective with helping me with my heating issue! The office staff (Brandy) was very attentive and took extra time to make it work for me to get an appointment quickly. I would highly recommend this group, and I would happily call them again if I need help.

Fardeen (technician) did a superb job with my AC tune up. He was very thorough with checking the entire function of the AC system, explained the basic AC system functions, did some cleaning and addressed my concerns regarding rooms not getting enough cooling coverage. He also explained the issues he detected and forwarded those details including photos to my email address. Highly recommended, quality of service is excellent!

Very friendly and told me exactly what I need and how I could do some things on my own to avoid having an extra charge! Very honest! They came out working 24 hours of me calling and was a very great experience! Definitely recommend them!

Firehouse Heating & Air is a company with integrity, which is extremely important and rare these days. There was a problem with the initial install of my split and Wesley and Dusty assured me that the issue would be resolved no matter what. They stood by there word and made sure the job was completed. They really value their customers and it shows in their interactions and work. I highly recommend them!