Testimonials

Jordan did an excellent job. He was very professional, courteous and friendly. Especially having to come out on a Sunday. He explained everything he was going to do and explained it again when he was finished. With him being so professional, I signed up for a Membership with with him. Jordan was a life saver. Thank you, for all your company did for me. Would definitely refer your company to anyone that needs AC work.

They make sure you are treated right and the work they do is top notched. We got a new unit with them and they made sure everything worked right and had no issues cooling our house. They also make sure you are taken care of cause they brought us a window unit till our AC was fixed. Have been recommending them to people needing AC work done.

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

These guys are fantastic!! The tech showed up on time and was very professional. He fixed our A/C issue without trying to upsell us on services or repairs we didn’t need. I highly recommend Firehouse Heating and Air.

Installed a new 3 ton AC unit for my house. Jason from the office was very responsive and easy to work with. Cost was reasonable. They installed next day. Install was quick and professional. I would recommend them if you are looking for an AC company!

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Great business, and great people! Would absolutely recommend them. They have gotten us out of a pinch a couple of times now when it was least convenient (winter storm, holiday weekend). Quick and honest service. On one occasion, I submitted a work ticket very late at night, and heard something back before sunrise the next morning. They’re on top of things. Thank y’all!

Very professional and knowledgeable