Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!
Had follow up with service plan, again great service and looking out for keeping systems running smoothly
Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.
Honest.. smart and dependable (not to mention helping me out of a bind.) Wesley is the textbook version of a “good man.”
Great customer service. Prompt, quality service! Fair pricing!
I started using FireHouse Heating when my home owners insurance contract ended. They inherited a lot of issues with my unit and fixed all of them with expertise. they installed window units to keep my house cool while they repaired mine. On July 12,2019 again, my unit had another leak, which seems to happen every 6 months, I just happen to get a lemon unit that came from Rudd, which seems to be known for issues with leaking. Firehouse called the Rudd Service Coordinator and requested a new unit on July 15, 2019 to replace mine. Rudd does not usually replace units that are under waranty, only parts. The same day a few hours later, had a brand new unit picked up and installed in working order. Way to go FireHouse for being diligent and going the extra mile. Also Rudd did not charge me for the new unit. FireHouse has excellent customer service and we are great full for all they have done. 😀
Simply the Best out there! I’d recommend FH heating and AC to everyone!!
Rave review for Firehouse Heat & Air! They advised me well about which system to choose when I needed a new one, including very manageable financing, did a thorough job of prepping my house for the installation and put everything back neater than they found it. They assisted me with the features of my system that were new to me, and everybody was on time and very nice at every stage of the project. Call these guys!
Service was excellent. Our technician took his time and informed us of any issues.
Scheduling was simple. Technician was on time, polite, thorough, and helpful. Signed up for the annual maintenance plan (great deal!) and purchased air filters (reasonably priced).