Testimonials
This company was super responsive and informative every step of the way. I’ll never call another service for HVAC.
Captain OmarI recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.
Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.
Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.
In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.
Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.
Big Shoutout to Mark for all his help. We called several companies and we felt they were trying to make a few extra bucks off my elderly mother. Mark did not, he was fantastic. Quick and easy and was a third of the price of the other companies
Great company to have installed my new system. On time courteous and a real life person answed the phone on the weekend. Complete follow up super happy
Great tech! Very knowledgeable and helpful. He showed up on time and Very respectful. Didnt try to sell me anything i didn’t need either. We would definitely recommend the Firehouse Heating and Air company to anyone. Reasonable price on service call too.
Courteous and on time. Explained today’s service and reviewed recommendations he was making for system. Very knowledgeable.
Firehouse Heating and Air was the best company to work with. Very professional and respectful of our home. Even wearing shoe covers so they don’t drag in dirt. Jason Prince was the man we worked with and he was outstanding. He explained everything clearly. He and his team helped us hang a light fixture that fell. So great. I highly recommend Firehouse Heating and Air!
We have used Firehouse Heating & Air several times & they’ve always done an amazing job. They are very thorough & really fairly priced. I would highly recommend with no hesitation!
I originally contacted Firehouse Heating & Air to do a system tune up for my borderline ancient A/C system. They came out quickly and performed the tune up, which significantly increased my unit’s performance. When the A/C decided it was time to stop working, Firehouse was extremely responsive in getting me the best priced quotes available for a replacement, and were able to perform the install of the new unit within days of requesting it. They were courteous towards my house and made sure that everything was well taken care of, and left the area as clean, if not cleaner than when they arrived. I am so pleased with my experience and will be continuing to use them for many years moving forward.
Had follow up with service plan, again great service and looking out for keeping systems running smoothly






