Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

PN

Jordan came and made sure my initial problem was solved and then went above and beyond to inspect and service my units . It is such a weight off a homeowner’s shoulders to be able to trust the job will be done with quality and at a fair rate! Highly recommended

Phillip Nowell

Great business, and great people! Would absolutely recommend them. They have gotten us out of a pinch a couple of times now when it was least convenient (winter storm, holiday weekend). Quick and honest service. On one occasion, I submitted a work ticket very late at night, and heard something back before sunrise the next morning. They’re on top of things. Thank y’all!

Brad Campbell
Wylie, TX

Jordan did a great job !

Steve Garza

Wayne installed our AC unit a few years ago and he worked very hard to get us the best price for a unit. He worked with us over our concerns of having vaulted ceilings and needing to go up just a little bit in size to be able to adequately cool our house. He worked very hard putting it in and in my opinion went the extra mile in customer service. This was the first year that I started to have any trouble with the unit cooling. We thought for sure that our condenser went out and that we were about to spend a ton of money to fix it. But Matt came out yesterday and spent hours cleaning our unit. It had dirt and grass and cotton wood cotton all over the outside that was keeping it from getting any air to the unit. Now that it has been cleaned it is running much better. And it didn’t cost us the fortune we expected it to. They even sent another young man out today to double check it and make sure it was still running well. I am very grateful for this company and it’s extraordinary customer service. I would highly recommend them.

Jason Mills
SG

Jordan provided excellent and professional winter service on both of our units. When finished, he provided a comprehensive report as well as explained what he did and what he found. Great job Jordan.

Shawn Graska

Good people!! Did the job and explained the procedure and details!!

Clell Murray

The team of Firehouse Heating & Air is extremely professional and dependable. They have promptly respond and resolve the issues I had with my HVAC. They are my to-do pros when I have any issues in this area. I highly recommend their services and products.

Doris Navarro

Outstanding service. Mark was on time and had it going and running fast. Would highly recommend.

Ryan Thomas
Fate, TX

They were able to get to us sooner than expected, were very nice and got the job done quickly!

Kelly Center

We were having a humidity issue…turns out one of our kids didn’t shut their window right. I went ahead and purchased a Dehumidifier and a Reme Halo and these guys came over and installed it. Top notch team that won’t try to over sell ya. Went ahead and purchased a service contract with them as they have earned my trust.

Derek Hanson
Dallas, TX