Testimonials

Super fast service & I never felt pressured or that I was given the run around trying to get my money. Very friendly tech & very knowledgeable. Definitely will recommend them to any I see in need of HVAC work. Thank you Firehouse Heating & Air!

Great tech! Very knowledgeable and helpful. He showed up on time and Very respectful. Didnt try to sell me anything i didn’t need either. We would definitely recommend the Firehouse Heating and Air company to anyone. Reasonable price on service call too.

I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I’d confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!

Reuben was on time and very thorough. He answered my questions and provided information on potential upgrades to our system. As will happen, an issue did occur after he left but after a bit of a miscue with the office, Reuben did return later in the day and quickly restored the system operation. We appreciate his dedication to excellence and will welcome him back for our next annual maintenance check.

Had a great experience. Very knowledgeable staff. Simplified things, and helped identify the areas needing attention, and helped modify plans to stay in budget!

I originally contacted Firehouse Heating & Air to do a system tune up for my borderline ancient A/C system. They came out quickly and performed the tune up, which significantly increased my unit’s performance. When the A/C decided it was time to stop working, Firehouse was extremely responsive in getting me the best priced quotes available for a replacement, and were able to perform the install of the new unit within days of requesting it. They were courteous towards my house and made sure that everything was well taken care of, and left the area as clean, if not cleaner than when they arrived. I am so pleased with my experience and will be continuing to use them for many years moving forward.

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Who would ever think that you would have to call an AC company in December to come and fix the AC because it’s hot outside in December??!!! Well that was the case and Jordan is a Godsend! He was prompt and explained everything that was going on. He was able to make the repair that was needed! If you’re looking for a great company with great people, give Firehouse Heating a call and request Jordan!!!

Great group to work with!! My heater went out before a cold snap. From the minute I called Karen was trying to help me troubleshoot. She got someone out quickly. The gentleman that came out was professional and found a CO leak. He was able to fix everything to get me through the cold, they then replaced my entire system at a very reasonable cost. They gave me upfront pricing and options. I had an issue with the unit itself about a week later, they got a crew out immediately and found a manufacturing issue which they immediately repaired and followed up with a call by the owner to let me know they would take care of us. I was really impressed by this team. It felt like a real family team. I would highly recommend them.

I really like all the techs that come to my home, a great group of guys. The office is also great about reminding me it’s time for a tuneup