Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Firehouse Heating & Air came to our home to inspect the air conditioning. They found the system was leaking (as we suspected) and they provided pictures of the issues identified. They discussed a list of options available to us, and we decided to have a new furnace and air conditioning installed. They provided us with financing options which suited our ability to pay over time. The installation work was accomplished on schedule, in one day. They even checked in with us after the installation and made sure we knew how to work the new thermostat. Fantastic service, great value.
I was very impressed with the work done at my house. They were there when they said they would be there and finished in the time they said they would be. I would definitely reccomend them to friends and family. Thank you for a job well done!!
After trying another service company that did not fix my AC issue, I am SO thankful I found Firehouse Heating & AC. I called at 8 AM and they had someone at my house the same day. Paul was absolutely amazing! He was so personable and patient. He answered all my questions and didn’t leave until my AC units were both blowing cold air. The pricing was upfront and fair. I will be using them for all my AC & heating maintenance and repair needs!!!
Fareed came today and was very courteous and prompt at figuring out what was wrong with the heater and air-conditioner in my house. He was very professional about what might need to be done and came up with suggestions that would be follow up with another colleague in the company next week. Overall I am confident with his work.
Great company to have installed my new system. On time courteous and a real life person answed the phone on the weekend. Complete follow up super happy
Wesley, the owner, came to look at our system and was professional, honest, and thorough. I am not one for writing reviews but after an initial quote of $20,000 and replacing everything in and out of our home, I panicked and contacted Firehouse Heating and Air for a second opinion.. he came in less than an hour and after looking gave solutions and maintenance suggestions that didn’t require anything but me and my husband to do. So the bottom line for me in this experience is the clear difference in an honest company such as this one and a competitor is $20,000 saved. Thank you Wesley and staff, we will be using your services from now on in all capacities you offer.
Jordan was great, honest, and efficient! Thanks for getting my system back up so quickly!
Firehouse heating and air was great. I had a furnace break a day before the huge freeze this year with a brand new 10 week old baby at home. The guys at firehouse where able to get out the very next day and install a whole unit in a quick and timely manner so my family and better my water pipes did not have to fight through the cold. I would highly recommend this company. Great guys who are firefighters and great service.
I started using FireHouse Heating when my home owners insurance contract ended. They inherited a lot of issues with my unit and fixed all of them with expertise. they installed window units to keep my house cool while they repaired mine. On July 12,2019 again, my unit had another leak, which seems to happen every 6 months, I just happen to get a lemon unit that came from Rudd, which seems to be known for issues with leaking. Firehouse called the Rudd Service Coordinator and requested a new unit on July 15, 2019 to replace mine. Rudd does not usually replace units that are under waranty, only parts. The same day a few hours later, had a brand new unit picked up and installed in working order. Way to go FireHouse for being diligent and going the extra mile. Also Rudd did not charge me for the new unit. FireHouse has excellent customer service and we are great full for all they have done. 😀
Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.