Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Service technician was punctual, informative, and very courteous. Firehouse AC earns my business every visit.

K’tara Lopez

Super fast service & I never felt pressured or that I was given the run around trying to get my money. Very friendly tech & very knowledgeable. Definitely will recommend them to any I see in need of HVAC work. Thank you Firehouse Heating & Air!

Tammy Perry
Forney, TX
AW

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver

Great group to work with!! My heater went out before a cold snap. From the minute I called Karen was trying to help me troubleshoot. She got someone out quickly. The gentleman that came out was professional and found a CO leak. He was able to fix everything to get me through the cold, they then replaced my entire system at a very reasonable cost. They gave me upfront pricing and options. I had an issue with the unit itself about a week later, they got a crew out immediately and found a manufacturing issue which they immediately repaired and followed up with a call by the owner to let me know they would take care of us. I was really impressed by this team. It felt like a real family team. I would highly recommend them.

J Marroquin
NW

Firehouse Heating and Air was the best company to work with. Very professional and respectful of our home. Even wearing shoe covers so they don’t drag in dirt. Jason Prince was the man we worked with and he was outstanding. He explained everything clearly. He and his team helped us hang a light fixture that fell. So great. I highly recommend Firehouse Heating and Air!

Nancy Wills

They diagnosed the problem and had my A/C up and running that day. The Tech was very professional and courteous while explaining everything along the way. I highly recommend Firehouse for all your Heating and Air issues.

New customer review, posted within the last 2 monthsMichael Stokes
JW.

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Jeff Walker .123

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Rico Henderson

On time and friendly! Gave a thorough explanation inspection and explained everything clearly.

New customer review, posted within the last 2 monthsBethany Janes

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX