Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I cannot say enough about these people. When my mothers AC went out I was in New York. My Father is elderly and also facing some challenging health issues. Although the unit was out and could not be repaired these guys installed AC window units to keep them cool until I returned. You do not see this type of care and I can truly say that I am grateful. I think they go above and beyond to help people and take their Job as fireman and blend the same values into their business.We are truly grateful and I personally owe these men for taking such good care of my parents…

Tony Pippin
Caddo Mills, TX
J

Being the son of a General Contractor I am very familiar with HVAC systems. Ruben Perla was very respectful, professional and made recommendations on how to improve system performance and longevity.

Jay

We were having a humidity issue…turns out one of our kids didn’t shut their window right. I went ahead and purchased a Dehumidifier and a Reme Halo and these guys came over and installed it. Top notch team that won’t try to over sell ya. Went ahead and purchased a service contract with them as they have earned my trust.

Derek Hanson
Dallas, TX

Great customer service. Prompt, quality service! Fair pricing!

Alissa Rodgers
Forney, TX
MO

Nice and polite employes! Very understanding as well. They’ve done a good job so far, and we hope to keep using them as long as we can!

Mari Ojeda

When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That’s true service.

Nathan Broome
Rockwall, Texas
RD

We are extremely pleased with the service we received from Firehouse and their tech, Fardeen. Quick response and knowledgeable service. Fardeen was thorough and explained what he was doing and why he was doing it. He also suggested several preemptive actions we could take to improve performance and lengthen the life of our system. We will be using Firehouse for our future HVAC needs.

Roger Darby
NW

Firehouse Heating and Air was the best company to work with. Very professional and respectful of our home. Even wearing shoe covers so they don’t drag in dirt. Jason Prince was the man we worked with and he was outstanding. He explained everything clearly. He and his team helped us hang a light fixture that fell. So great. I highly recommend Firehouse Heating and Air!

Nancy Wills

Fast service, very knowledgeable and freindly.

Kate Hull

We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX