Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Firehouse Heating and Air was very professional, made scheduling convenient and sent reminder about appointment as well as updates about time of arrival. Jordan was punctual, respectful, and knowledgeable. I would recommend this company for your need of maintenance or repair.

New customer review, posted within the last 2 monthsAmy Pease

Rave review for Firehouse Heat & Air! They advised me well about which system to choose when I needed a new one, including very manageable financing, did a thorough job of prepping my house for the installation and put everything back neater than they found it. They assisted me with the features of my system that were new to me, and everybody was on time and very nice at every stage of the project. Call these guys!

Judy Truesdell

Great group to work with!! My heater went out before a cold snap. From the minute I called Karen was trying to help me troubleshoot. She got someone out quickly. The gentleman that came out was professional and found a CO leak. He was able to fix everything to get me through the cold, they then replaced my entire system at a very reasonable cost. They gave me upfront pricing and options. I had an issue with the unit itself about a week later, they got a crew out immediately and found a manufacturing issue which they immediately repaired and followed up with a call by the owner to let me know they would take care of us. I was really impressed by this team. It felt like a real family team. I would highly recommend them.

J Marroquin

Great tech! Very knowledgeable and helpful. He showed up on time and Very respectful. Didnt try to sell me anything i didn’t need either. We would definitely recommend the Firehouse Heating and Air company to anyone. Reasonable price on service call too.

Rusty Tate
TW

My technician was excellent. He was very polite and knowledgeable. Fardeen explained everything he was checking and then went over what he found.

Travis Webster

Thorough and honest company

Anthony Gomez
MM

Reuben arrived promptly, put on shoe covers to keep our floor clean, and checked both my hvac systems for potential problems and recommended replacing a capacitor that was out of tolerance to prevent the a/c motor prematurely failing. He was friendly and efficient, and is a reason I will keep using Firehouse Heating and Air.

Michael Miller

I cannot say enough about these people. When my mothers AC went out I was in New York. My Father is elderly and also facing some challenging health issues. Although the unit was out and could not be repaired these guys installed AC window units to keep them cool until I returned. You do not see this type of care and I can truly say that I am grateful. I think they go above and beyond to help people and take their Job as fireman and blend the same values into their business.We are truly grateful and I personally owe these men for taking such good care of my parents…

Tony Pippin
Caddo Mills, TX

Fardeen was very friendly and efficient. Gave an honest review of our system with great suggestions.

New customer review, posted within the last 2 monthsRick Eberst
SU

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Shannon Unruh