Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏

Juanita Crawford

Firehouse A/C did a terrific job for me. I had to have both furnaces replaced. Wesley patiently talked me through all I needed to know. They then went the full mile to do things right and make sure I was satisfied. When time to use cooling I discovered it was not cooling properly. Firehouse quickly diagnosed the problem and fixed it for me under warranty. So far I am very satisfied. (I never give out a “5”.)

Aaron Dyer

The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.

Amanda Mullaney
SU

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Shannon Unruh
AW

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver

Amazing simply put top notch guys with top notch service heat quit working Wesley came out got it up and running and even got us setup on a maintenance plan to keep it working properly. Won’t use a different heating and air company as long as I am in the Dallas/ Ft. Worth area.

Matt Nix
LP

Fardeen (technician) did a superb job with my AC tune up. He was very thorough with checking the entire function of the AC system, explained the basic AC system functions, did some cleaning and addressed my concerns regarding rooms not getting enough cooling coverage. He also explained the issues he detected and forwarded those details including photos to my email address. Highly recommended, quality of service is excellent!

Leorey Pascua
J

Being the son of a General Contractor I am very familiar with HVAC systems. Ruben Perla was very respectful, professional and made recommendations on how to improve system performance and longevity.

Jay

The Firehouse crew cleaned our ducts and checked out our system for the summer. We did have a couple of things that need to be addressed but were ok for the time being. They let us know our options with no hard sell. Their work was efficient and thorough, they were very curious and professional. Firehouse is our new AC company.

Nigel Jason McGregor
Heath, TX

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

Jack Hathaway