Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Simply the Best out there! I’d recommend FH heating and AC to everyone!!

Jesse Jones
Dallas, Texas
BW

As part of our contract with Firehouse, our heating system received a checkup. The tech, Sam, was in communication with me prior to the appointment and showed up right on time. He didn’t waste any time servicing the heater. When he came down from the attic, he described everything he had done. He had a list of recommendations such as a surge protector or duct cleaning, but there wasn’t any pressure to purchase. I appreciated that. We are very pleased with Firehouse. Their techs are always friendly, knowledgeable, and professional in appearance.

Brett Warren

We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX
TW

My technician was excellent. He was very polite and knowledgeable. Fardeen explained everything he was checking and then went over what he found.

Travis Webster

Had a great experience. Very knowledgeable staff. Simplified things, and helped identify the areas needing attention, and helped modify plans to stay in budget!

Jeremy & Courtney Reding

Fardeen was on time and very efficient in his work. Solved our A/C issue and gave helpful tips to prevent the same issues in the future. Highly recommended!

Greg Deere

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley

I’m not sure how to give a 5 star rating with this new “recommendation” system Facebook has, but definitely 5 stars! I called them in the morning and they were out at my house about 3 hours later. They found and fixed my problem within half an hour. I actually need to replace my whole system and they were able to finance me and get me $1000 off what the original quote was. Won’t be using anyone else ever again!

Jessica Camling
SM

Courteous and on time. Explained today’s service and reviewed recommendations he was making for system. Very knowledgeable.

Shannon MacDonald

Got home from work to a HOT home. Our a/c was up and running within 15 minutes after they arrived the next morning! Amazing services! Thank you!!!

Teresa Host
Wylie, Texas