Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Fantastic!!! The tech came and was so nice!!! Resonance service fee..and cleaned out the intake space. Also checked the ductwork for any tears. He was awesome!! I will use them again!!!

Connie Fletcher

Phenomenal service on short notice. Mark was at our house within 24 hours (even able to make it earlier than the scheduled appt). He quickly diagnosed two problems that were combining to create the problem we had with out upstairs cooling unit, Within 45 minutes, we were up and running cool again. Would 100% recommend to anyone.

Brady Morris

The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.

Amanda Mullaney

I cannot say enough about these people. When my mothers AC went out I was in New York. My Father is elderly and also facing some challenging health issues. Although the unit was out and could not be repaired these guys installed AC window units to keep them cool until I returned. You do not see this type of care and I can truly say that I am grateful. I think they go above and beyond to help people and take their Job as fireman and blend the same values into their business.We are truly grateful and I personally owe these men for taking such good care of my parents…

Tony Pippin
Caddo Mills, TX

Good people!! Did the job and explained the procedure and details!!

Clell Murray

They diagnosed the problem and had my A/C up and running that day. The Tech was very professional and courteous while explaining everything along the way. I highly recommend Firehouse for all your Heating and Air issues.

New customer review, posted within the last 2 monthsMichael Stokes

Honest.. smart and dependable (not to mention helping me out of a bind.) Wesley is the textbook version of a “good man.”

Jennifer Blum

These guys are as good as they come. Contacted them on Monday and had a brand new unit installed on Thursday. Very professional, and non stop working to get the job completed.

Shane Varner
Dallas, TX

Matt Jr was the person who serviced my air conditioning. He was on time exactly, he was very courteous, he showed me the problem with the air conditioning, repaired it quickly, he also showed up in a face mask and gloves. Thank you Matt I appreciate the job well done

Judith Kaye

This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏

Juanita Crawford