Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.

Amanda Mullaney
LK

I really like all the techs that come to my home, a great group of guys. The office is also great about reminding me it’s time for a tuneup

New customer review, posted within the last 2 monthsLeslie Kearby

Over the past several years our family has purchased FOUR heating and AC systems from the FireHouse company. The service and products have been outstanding. The prices have been well below those of other companies, and the individual attention of Wesley and others has made us feel comfortable dealing with them. I like their entrepreneur spirit and would highly recommend them for any H & AC needs.

Dr. Stacy Stephens
Dallas, TX

Friendly, punctual and gets the job done professionally. They are my go to for any air conditioning or heating problems I have.

Jeff Bates
KS

These guys are fantastic!! The tech showed up on time and was very professional. He fixed our A/C issue without trying to upsell us on services or repairs we didn’t need. I highly recommend Firehouse Heating and Air.

Kyle Samford

a professional company with professional employee’s

Wylie Moose

Everyone with Firehouse Heating and Air was extremely professional and helpful. The associates arrived at our house on time, explained what they were going to do, and did a fabulous job with cleaning our air ducts!!! We could not ask for more, and we will definitely use them again. They were very polite and made the entire process easy for us!

Ernie Goodban
Royse City, TX

We had a very good experience with Firehouse heating and air. Jordan was on time and very professional. Most importantly they did an accurate analysis of the problem and did not try to upsell us anything. Very impressive!

Jeff Walker

The Firehouse crew cleaned our ducts and checked out our system for the summer. We did have a couple of things that need to be addressed but were ok for the time being. They let us know our options with no hard sell. Their work was efficient and thorough, they were very curious and professional. Firehouse is our new AC company.

Nigel Jason McGregor
Heath, TX

Reuben was on time and very thorough. He answered my questions and provided information on potential upgrades to our system. As will happen, an issue did occur after he left but after a bit of a miscue with the office, Reuben did return later in the day and quickly restored the system operation. We appreciate his dedication to excellence and will welcome him back for our next annual maintenance check.

New customer review, posted within the last 2 monthsCarl Maass