Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Simply the Best out there! I’d recommend FH heating and AC to everyone!!

Jesse Jones
Dallas, Texas
5

I couldn’t ask for more!!! Being that I was in hvac in most all of my career before retiring, I am very hard to please because I know what to look for most of the time.

This is the first company/contractor that I have used since moving to Texas 8+ years ago that I am 100% pleased and satisfied. Bryan came to look over what we had to quote 2 replacement furnaces and air conditioners. It was expensive and I knew it would be but I feel Bryan was very professional and honest and didn’t try to sell me more than I needed or wanted. Then the installation crew came and they were actually 3 minutes early instead of late like most. The whole crew was so very friendly and respectful of not only our home but us also. Never did they show the slightest sign of annoyance when I would ask a question.

The only thing I am upset about is that I didn’t find them sooner. I never knew how good an a/c could work. Thought my old ones were working ok but now I know they weren’t.
I also had them install a UV light/electrostatic filter. My wife has issues with sinus problems and can smell any smells and is very hard to please because of that. The first thing she said when she walked into the house was the house smells so fresh. Wow!!!

The last thing was the installation supervisor, before he left, looked over the install. One of the condensing units was about 1/2” off square with the house. With my OCD, I had already saw that but thought I would square it up after they left. Nope, he squared it up before I had a chance to.

What’s really reassuring also is 100% of the problems with my old system that I knew were there, they mentioned and corrected with the new install before I even said anything. I was telling my daughter all of this and her comment was, if everyone only knew how hard it is for anyone to get this kind of praise from me. 🤣🤣Actually true though.

So very professional!!!!Thank you to everyone involved!!!!

John Kissling
5

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

Casie Gall
5

Big Shoutout to Mark for all his help. We called several companies and we felt they were trying to make a few extra bucks off my elderly mother. Mark did not, he was fantastic. Quick and easy and was a third of the price of the other companies

Colleen Murro
5

I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I’d confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!

Lisa Nega
5

Very professional and knowledgeable

Brenda Mac Cormack
5

Very fast! Great service and the guy was super nice!

Taylor Jensen
Wylie, TX
5

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX
5

They came out to our home the day after we called, the price was reasonable, the administrative service was great, and the technician was so knowledgeable and had my air conditioning cooling again in no time! 👍🏻👍🏻

Janie Campbell
Dallas, TX
5

We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX
5