Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Professional and punctual. Explained service, problem, price, and solution thoroughly.

Cody Moorman
EL

Firehouse Heating & Air is a company with integrity, which is extremely important and rare these days. There was a problem with the initial install of my split and Wesley and Dusty assured me that the issue would be resolved no matter what. They stood by there word and made sure the job was completed. They really value their customers and it shows in their interactions and work. I highly recommend them!

Eric Levine
SG

Jordan provided excellent and professional winter service on both of our units. When finished, he provided a comprehensive report as well as explained what he did and what he found. Great job Jordan.

New customer review, posted within the last 2 monthsShawn Graska
SW

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

Jack Hathaway

They came out to our home the day after we called, the price was reasonable, the administrative service was great, and the technician was so knowledgeable and had my air conditioning cooling again in no time! 👍🏻👍🏻

Janie Campbell
Dallas, TX

THE BEST!!! I am a repeat customer. Always my first call.

Jan Carista
Emory, TX

Matthieu was very polite and helpful. They always have filters on hand and are very thorough in checking unit, vents and ducts.

Denese Davis
Dallas, TX

When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That’s true service.

Nathan Broome
Rockwall, Texas

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable

Jan Barrows