Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Wayne installed our AC unit a few years ago and he worked very hard to get us the best price for a unit. He worked with us over our concerns of having vaulted ceilings and needing to go up just a little bit in size to be able to adequately cool our house. He worked very hard putting it in and in my opinion went the extra mile in customer service. This was the first year that I started to have any trouble with the unit cooling. We thought for sure that our condenser went out and that we were about to spend a ton of money to fix it. But Matt came out yesterday and spent hours cleaning our unit. It had dirt and grass and cotton wood cotton all over the outside that was keeping it from getting any air to the unit. Now that it has been cleaned it is running much better. And it didn’t cost us the fortune we expected it to. They even sent another young man out today to double check it and make sure it was still running well. I am very grateful for this company and it’s extraordinary customer service. I would highly recommend them.

Jason Mills

Wayne was the technician that they sent out to us I called him at 9 a.m. this morning in a panic because our air I’m sorry our heater had just went out the night before so my children all had to sleep in the living room with one tiny heater needless to say I wanted this fixed ASAP when was right on the spot right on time and he literally stayed here all day with me trying to fix it and he was successful there are a lot of steps that you have to do when doing a heater or air conditioner system and he went step by step and made sure to do it properly I really trust these guys I would not go anywhere else they have my business for life also they’re very reasonable that do a very fantastic job.

Christina Brown
Garland, TX

Great tech! Very knowledgeable and helpful. He showed up on time and Very respectful. Didnt try to sell me anything i didn’t need either. We would definitely recommend the Firehouse Heating and Air company to anyone. Reasonable price on service call too.

Rusty Tate

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

Jack Hathaway

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley

This company was super responsive and informative every step of the way. I’ll never call another service for HVAC.

Captain Omar

Who would ever think that you would have to call an AC company in December to come and fix the AC because it’s hot outside in December??!!! Well that was the case and Jordan is a Godsend! He was prompt and explained everything that was going on. He was able to make the repair that was needed! If you’re looking for a great company with great people, give Firehouse Heating a call and request Jordan!!!

New customer review, posted within the last 2 monthsCory Hamilton

They make sure you are treated right and the work they do is top notched. We got a new unit with them and they made sure everything worked right and had no issues cooling our house. They also make sure you are taken care of cause they brought us a window unit till our AC was fixed. Have been recommending them to people needing AC work done.

James Russell
Greenville, TX
PN

Jordan came and made sure my initial problem was solved and then went above and beyond to inspect and service my units . It is such a weight off a homeowner’s shoulders to be able to trust the job will be done with quality and at a fair rate! Highly recommended

Phillip Nowell
LK

I really like all the techs that come to my home, a great group of guys. The office is also great about reminding me it’s time for a tuneup

Leslie Kearby