Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Incredibly quick turnaround time for my request. Every staff member that I spoke to was kind and professional. Text notifications with arrival time was incredibly helpful. Matthieu addressed my thermostat wiring relocation quickly and efficiently. Got my smart thermostat working and we were good to continue our construction. Gave great advice on how to take care of hvac systems during construction as well as some things to research to help with allergies. I have no hesitation recommending and will use again for hvac maintenance.

Erika B
5
W

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX
5

They make sure you are treated right and the work they do is top notched. We got a new unit with them and they made sure everything worked right and had no issues cooling our house. They also make sure you are taken care of cause they brought us a window unit till our AC was fixed. Have been recommending them to people needing AC work done.

James Russell
Greenville, TX
5
U

Jordan was so kind and honest and professional. Even as a first-time customer (without priority status as a loyal customer), he came out the same day and stayed until well-over hours (after 10 pm) after he’s already had a long, hot day himself in heat indexes over 120. Thank you Jordan for diagnosing the problem quickly, working quietly around my resting children, explaining the issue and your services, driving an additional hour out of the way to pick up a part, and then working late into the evening to keep us in our home that night. The service was over and above!

Shannon Unruh
5

The installers were very courteous and hardworking. They worked with me before installation to address any concerns and questions I had, and followed up afterwards to make sure I was satisfied. Fantastic company!

Amy Stout
5

a professional company with professional employee’s

Wylie Moose
5

Outstanding service. Mark was on time and had it going and running fast. Would highly recommend.

Ryan Thomas
Fate, TX
5

I was referred to Firehouse Heating and Air and can’t say enough positive things about them! From the office staff to the guys who came out to trouble shoot and fix my a/c, they are professional, on time, qualified, certified, licensed, trustworthy and very competitive on price. I am a long time supporter of using our local firemen’s businesses from our community. I am forever grateful and will be using them for years to come! Thanks again Firehouse Heat and Air!

Sandy Daniels
5

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

Casie Gall
5

Wayne was the technician that they sent out to us I called him at 9 a.m. this morning in a panic because our air I’m sorry our heater had just went out the night before so my children all had to sleep in the living room with one tiny heater needless to say I wanted this fixed ASAP when was right on the spot right on time and he literally stayed here all day with me trying to fix it and he was successful there are a lot of steps that you have to do when doing a heater or air conditioner system and he went step by step and made sure to do it properly I really trust these guys I would not go anywhere else they have my business for life also they’re very reasonable that do a very fantastic job.

Christina Brown
Garland, TX
5