Testimonials

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Jordan came and made sure my initial problem was solved and then went above and beyond to inspect and service my units . It is such a weight off a homeowner’s shoulders to be able to trust the job will be done with quality and at a fair rate! Highly recommended

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

I have had the opportunity to interact with this company on 2 different occasions for 2 very different tasks. I am so thankful I chose this company. The 1st time we were buying a house and an air duct wasn’t blowing air so I asked for a free quote on how much it would be to fix so we would be able to give the sellers an exact number. They were the ONLY ones that would do a free estimate and the man who came out said it was nothing more than a kinked duct and would only cost a trip fee. He said it was am easy fix and didn’t require much work. He was kind, patient, and very helpful! The 2nd time was a month later, we moved in 4 days ago, and the AC quit… 😣 I called and was told they couldn’t be out until 6-7 that night. Having 2 little kids that go to bed at 7:30 that would’ve been very difficult. I agreed, but expressed that if they could make it work sooner, then please do. Not 15 minutes later, I get a call back from Kyndal (who is fabulous) saying she had someone become available and she is sending him over within an hour. He was there is 20 minutes! 🙌 He worked for over an hour and explained everything to me thoroughly. He showed me parts and gave me visuals of what wasn’t working properly… he even cleaned up after he was done and did not overcharge me. I am so pleased with this company and I will not use anyone else! Thank you!

I’m not sure how to give a 5 star rating with this new “recommendation” system Facebook has, but definitely 5 stars! I called them in the morning and they were out at my house about 3 hours later. They found and fixed my problem within half an hour. I actually need to replace my whole system and they were able to finance me and get me $1000 off what the original quote was. Won’t be using anyone else ever again!

Thanks Wayne for coming out and taking care of our system in a timely manner. if anyone has any issues or even question please give these guys a call

The installers were very courteous and hardworking. They worked with me before installation to address any concerns and questions I had, and followed up afterwards to make sure I was satisfied. Fantastic company!

Good people!! Did the job and explained the procedure and details!!

I have known Wesley for 13 years, and have served beside him for many of those years. When my HVAC experienced problems, I called my friend and he did everything he could to help us survive the Texas summer until I could afford to fix it after the summer heat. Wesley created a plan to work within our limited budget and really made a difference! I would not recommend just any service, but only a service I know and trust, and I recommended Firehouse Heating and Air to my Mom! Thanks Wesley, for your service!