Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Outstanding service. Mark was on time and had it going and running fast. Would highly recommend.

Ryan Thomas
Fate, TX
5

Firehouse Heating & Air is a company with integrity, which is extremely important and rare these days. There was a problem with the initial install of my split and Wesley and Dusty assured me that the issue would be resolved no matter what. They stood by there word and made sure the job was completed. They really value their customers and it shows in their interactions and work. I highly recommend them!

New customer review, posted within the last 2 monthsEric Levine
5

We were elated to finally find a AC/Heating company that was trustworthy, honest and timely. Wayne answered the phone when I called and was so caring and concerned. Within 15 minutes Wesley was at my door to help diagnose our ac issues! Now that’s unheard of service now-a-days! We were greeted with a handshake and a smile then he was off to work…The end result? Well, all I can say is, we are happy and the “cool” kids on the block!

Trudy Williams
Union Valley, TX
5

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver
5

Matt Jr was the person who serviced my air conditioning. He was on time exactly, he was very courteous, he showed me the problem with the air conditioning, repaired it quickly, he also showed up in a face mask and gloves. Thank you Matt I appreciate the job well done

Judith Kaye
5

Each Firehouse employee I encountered was professional, courteous and respectful. They were informative and communicative throughout the process. I went awhile without AC but as soon as I called Firehouse, I was taken care of immediately. They even worked to get a new unit installed at my house within 24 hours. Securing financing was easy with their user-friendly system and my questions have always been answered promptly. It’s been a super easy process working with them for which I am thankful.

Morgan Tinsley
5

I’m not sure how to give a 5 star rating with this new “recommendation” system Facebook has, but definitely 5 stars! I called them in the morning and they were out at my house about 3 hours later. They found and fixed my problem within half an hour. I actually need to replace my whole system and they were able to finance me and get me $1000 off what the original quote was. Won’t be using anyone else ever again!

Jessica Camling
5

Service was as good, everything was explained, and they were courteous.

Wendell Tolleson
Heath, TX
5

Jordan did an excellent job. He was very professional, courteous and friendly. Especially having to come out on a Sunday. He explained everything he was going to do and explained it again when he was finished. With him being so professional, I signed up for a Membership with with him. Jordan was a life saver. Thank you, for all your company did for me. Would definitely refer your company to anyone that needs AC work.

Adria Worsham
5

Got home from work to a HOT home. Our a/c was up and running within 15 minutes after they arrived the next morning! Amazing services! Thank you!!!

Teresa Host
Wylie, Texas
5