Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
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I originally called another company to check out my AC since it was not working, and I felt like I was getting ripped off - their explanation did not make sense. So I mentioned this at work, that I wanted a second opinion and quickly, 2 colleagues told me to call Matt at Firehouse Heating & AC. I called right away, and by afternoon, it was working! I feel I can trust Matt and his crew to do a great job for a fair price because they are also firemen. Something about firemen fixing fried wires is comforting.
The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.
When our AC motor went out last year, right away they came out and replaced it, saving us 500 over another company. This year our Coil and Condenser died. Our system was 14 years old. I got quotes and no one could beat Wesley and his team on price, or get a new unit installed as fast. Plus, they even loaned us window units until they could come back. That's true service.
Wayne was the technician that they sent out to us I called him at 9 a.m. this morning in a panic because our air I'm sorry our heater had just went out the night before so my children all had to sleep in the living room with one tiny heater needless to say I wanted this fixed ASAP when was right on the spot right on time and he literally stayed here all day with me trying to fix it and he was successful there are a lot of steps that you have to do when doing a heater or air conditioner system and he went step by step and made sure to do it properly I really trust these guys I would not go anywhere else they have my business for life also they're very reasonable that do a very fantastic job
I had a whole crew in my home today! All of them were courtesy, efficient and cautious of my walls and floors. I'd confidently recommend Firehouse to anyone with AC/Heating needs. Thanks, guys!