Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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The service provided was exceptional! By exceptional, I mean a 30 minute response on a Saturday night. The air conditioner at the house was not working and the temperature was rising to 89 degrees at 8:00 pm. My child and I were absolutely miserable. Wes responded immediately and within 30 minutes he had the air conditioner running. The air conditioner had a blown capacitor caused by a defected blower motor which ultimately meant there was no guarantee on how long the air conditioner would work. Wes provided video showing the strain of the system on start up relieving me of climbing in the attic and feeling like I was being taken advantage. The unit stopped working the next day as explained as a possibility, and again Wes was out the next day replacing the blower motor parts. The price was unbeatable and the follow up care was impeccable. Thank you so much for taking the time and care for my daughter and I.

Amanda Mullaney

Wayne installed our AC unit a few years ago and he worked very hard to get us the best price for a unit. He worked with us over our concerns of having vaulted ceilings and needing to go up just a little bit in size to be able to adequately cool our house. He worked very hard putting it in and in my opinion went the extra mile in customer service. This was the first year that I started to have any trouble with the unit cooling. We thought for sure that our condenser went out and that we were about to spend a ton of money to fix it. But Matt came out yesterday and spent hours cleaning our unit. It had dirt and grass and cotton wood cotton all over the outside that was keeping it from getting any air to the unit. Now that it has been cleaned it is running much better. And it didn’t cost us the fortune we expected it to. They even sent another young man out today to double check it and make sure it was still running well. I am very grateful for this company and it’s extraordinary customer service. I would highly recommend them.

Jason Mills
AW

My AC stopped cooling and my outside unit started making a humming noise and the fan wasn’t turning. I called Firehouse heating and air they sent out Paul to check it out. Paul was very professional – even wore booties before entering our home. He quickly found the problem, obtained the parts and had it running! I can’t say enough great things about this company, Thanks Firehouse Heating and Air!

Adrian Weaver

on time, professional, nice, fixed my problem quickly

Keyna Fell
Fate, TX

Good, prompt service. Had me fixed up in no time.

Dr. Kevin Crump

Fast service, very knowledgeable and freindly.

Kate Hull

Very professional and knowledgeable

Brenda Mac Cormack

These guys are the best! I had one company quote me $1200 to diagnose issues on my air-conditioners. Firehouse not only diagnosed my problem but fixed it for half that price! Mark, Erik, and Jr. did a great job and were very knowledgeable on what they were doing. A+++

Philip El Aya

Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!

Jenny Johnson

On time and friendly! Gave a thorough explanation inspection and explained everything clearly.

New customer review, posted within the last 2 monthsBethany Janes