Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Wesley has done all the servicing on our HVAC unit. From small repairs like our puppy chewing the AC cords on the unit to complete service after the devastating Wylie Hailstorm, he is and will continue to be our go-to guy!

Jenny Johnson

I recently had the pleasure of working with Firehouse Heating & Air and HVAC technician, Jordon, for a service call at my home in Grapevine, TX, and I am delighted to share my exceptional experience. From start to finish, Jordon displayed a high level of expertise, professionalism, and genuine dedication to resolving the issue.

Jordon arrived promptly at the scheduled time and greeted me with a friendly and courteous demeanor. He took the time to carefully listen to my concerns and asked pertinent questions to fully understand the problem. I was impressed by his attentiveness and genuine interest in addressing the issue effectively.

Throughout the service call, Jordon exhibited profound technical knowledge and skill. He meticulously examined the HVAC system, thoroughly explained his findings, and patiently answered all of my questions. I greatly appreciated his ability to communicate complex concepts in a clear and understandable manner.

In addition to his technical prowess, Jordon’s friendly demeanor and positive attitude created a comfortable and enjoyable service experience. He made sure I was informed and involved in every step of the process, making me feel confident in his abilities.

Based on my experience with Firehouse Heating & Air and Jordon, I wholeheartedly recommend them! Their expertise, professionalism, attention to detail, and exceptional customer service set them apart. I am grateful for the outstanding service they provided, and I will undoubtedly request their services for any future HVAC needs.

Katie Griffin

We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable…which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.

Jason Putman

Sam D. did an excellent job getting our AC up and running. He was very informative and knowledgeable. He explained every step along the way and was very helpful in giving recommendations on how to improve our system. We will definitely be using Firehouse in the future.

Jack Hathaway

Service was excellent. Our technician took his time and informed us of any issues.

Sarah Pina

I can’t say enough good things about Firehouse Heating and Air! They serviced our system recently and went above and beyond. Not only did they fix the issues, but they also provided valuable recommendations to help our system last longer and run more efficiently. It’s clear they genuinely care about their customers and their work. We trust them completely and appreciate how they always make time to give back to the community as well. Truly great people providing excellent service – highly recommend!

Charles and Jenny Krueger

Absolutely AWESOME service!!! They put a new unit in our upstairs and we could not be happier! Not one problem and the price they quoted was what we paid.HIGHLY RECOMMEND!!!

David Moore
Greenville, TX
DM

Firehouse fixed my HVAC under warranty, even though my renters though they don’t need professionals, attempting the repairs themselves. This would in normal circumstances void the warranty. I like to take this opportunity to thank the company and the employees for once again for going above and beyond . Which as we all know is rare in today’s business. THANKS, FIREHOUES HVAC

New customer review, posted within the last 2 monthsDavid McCrea

Dusty took the time to thoroughly inspect our entire system and gave us options and fair prices. We had our entire system replaced. Knowledgeable, friendly workers who were respectful of our home. Cleaned up after themselves too!

New customer review, posted within the last 2 monthsLori Maldonado

Great guys !! Great work !! They go over and above !! Always on time, definitely there when you need them!! Recommended them to my elderly parents, they took such great care of them!! They will always be my A/C guys!!

Casie Gall