Testimonials

Absolutely AWESOME service!!! They put a new unit in our upstairs and we could not be happier! Not one problem and the price they quoted was what we paid.HIGHLY RECOMMEND!!!

**BEST A/C REPAIR SERVICE EVER**

I read the reviews before calling them, and thought, “Wow, they seem too good to be true!” However, they lived up to the hype. My service tech was named Wayne. I will be breaking this into categories for other readers.

Convenience – Other service companies I have used in the past, set 4 hour windows, which made it hard to schedule around work or a lunch break. Wayne called me at 8 and set an appt with a 30 minute window, 1130-1200 and he was on time!

Integrity – In a world where service techs and companies are constantly trying to up-sell, and fix things that aren’t broken, or back their way into fixing problems thereby replacing parts that weren’t broken. I was the most impressed with Firehouse. Wayne took less than 5 minutes to find the source of the problem and replaced only what was broken. He didn’t push parts and service I didn’t need and had the repair completed within 20 minutes!

Professionalism – Wayne was courteous as service techs should be, but past that he was also exemplified kindness and humility. He was also, clean and professionally dressed.

Budget / Pricing – I hit on this one a little in the integrity section, but felt the need to reaffirm. Pricing was fair and at no point did I feel dissatisfied. I got what I paid for. Labor parts, etc. were all reasonably priced.

Overall – I will definitely use this company again. They are the epitome of what all American Service companies should strive to be. They have earned my lifetime customer loyalty.

Firehouse A/C did a terrific job for me. I had to have both furnaces replaced. Wesley patiently talked me through all I needed to know. They then went the full mile to do things right and make sure I was satisfied. When time to use cooling I discovered it was not cooling properly. Firehouse quickly diagnosed the problem and fixed it for me under warranty. So far I am very satisfied. (I never give out a “5”.)

Very professional and knowledgeable

Air went out on the hottest day of the summer! They came within an hour and fixed our air unit quick and very inexpensively !Kind, courteous and speedy! Will definitely use them again and whole heartedly reccomend them!

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

These gentlemen are fast, efficient and friendly. I highly recommend them! Thank you for coming to our aide so quickly. Your work is greatly appreciated by this family!

a professional company with professional employee’s

Scheduling was simple. Technician was on time, polite, thorough, and helpful. Signed up for the annual maintenance plan (great deal!) and purchased air filters (reasonably priced).

Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!