The Best Ability is Availability

We take pride in our customer service; we value it in ways that cannot be described with simple words. We prioritize our calls to provide service to our “Priority Customer Agreement” customers first. We will get you to the “front of the line” to handle your HVAC problem if you need us. We would go as far as to put you in a local hotel for the night if we can’t fix the problem within 24 hours (unless parts are to be ordered). You mean that much to us.

We guarantee the performance of our HVAC system to ensure your TOTAL INDOOR AIR COMFORT. We promise a temperature variance of no more than plus or minus three degrees at your electronic digital thermostat, whether heating or cooling your home. If your HVAC system fails to meet these standards, we will make whatever modifications are necessary at no charge to you for a period of 5 years, as long as you invest in and keep your “Priority Customer Agreement” continuous.

Our installation technicians are professional. Their skill, attitude, and workmanship are top quality. Their shoes will never touch your carpet as they wear booties (floor savers), and they will clean up when they are finished. Our installation technicians will complete the job with speed, precision, and in a friendly manner. They are drug-free and will not smoke or swear in your home. We are so confident in the professionalism of our technicians that if they have not performed their job according to these high standards, you don’t have to pay until you are completely satisfied with the results.

During the first year of your heating and air conditioning system, if you’re dissatisfied with the operation of the furnace or air conditioner we installed, we will promptly correct the problem. If, after we correct the problem, the equipment is still not operating as per the manufacturer’s standards, we will remove the heating and air conditioning equipment and REFUND 100% of the contract amount within 30 days of your request.