Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

These guys are the best! I had one company quote me $1200 to diagnose issues on my air-conditioners. Firehouse not only diagnosed my problem but fixed it for half that price! Mark, Erik, and Jr. did a great job and were very knowledgeable on what they were doing. A+++

Philip El Aya
5

Very impressive company. I thought about going with the HVAC company that I used last year since it was slightly cheaper. I am so glad that I didn’t do that. More came with their inspection than the previous company. I work in a hospital. Some of the patients that I provide care to have Covid-19. So I was impressed when I opened the door and see the service technician wearing a mask, shoe covers, and social distancing. All employees are vaccinated. The tech was prompt and professional. He answered any questions that I had. I am very happy with their service and plan to enroll into their annual service plan.

Rico Henderson
5

Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs! Great service, great people!

Tricia C
5

The installers were very courteous and hardworking. They worked with me before installation to address any concerns and questions I had, and followed up afterwards to make sure I was satisfied. Fantastic company!

Amy Stout
5

I cannot say enough about these people. When my mothers AC went out I was in New York. My Father is elderly and also facing some challenging health issues. Although the unit was out and could not be repaired these guys installed AC window units to keep them cool until I returned. You do not see this type of care and I can truly say that I am grateful. I think they go above and beyond to help people and take their Job as fireman and blend the same values into their business.We are truly grateful and I personally owe these men for taking such good care of my parents…

Tony Pippin
Caddo Mills, TX
5
I

They quickly responded to my call when I needed a repair. Both guys that came out were very courteous and very professional. They explained what needed to be done and the costs and everything involved. The work was great and everything looks amazing and they cleaned up before they left. I will use them again.

Melissa Ingram
5

I called my Home Warranty Company when the AC went out. I figured I would probably have to call whoever they suggested but to my surprise Firehouse called me at 8 am the following morning and offering help the same day. Wesley was at our house at the time promised! Polite, friendly and sympathetic to our problem, they are now my go to Heating & Air Specialists!

Terry Thomas
Greenville, TX
5
W

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX
5

Great business, and great people! Would absolutely recommend them. They have gotten us out of a pinch a couple of times now when it was least convenient (winter storm, holiday weekend). Quick and honest service. On one occasion, I submitted a work ticket very late at night, and heard something back before sunrise the next morning. They’re on top of things. Thank y’all!

Brad Campbell
Wylie, TX
5

Phenomenal service on short notice. Mark was at our house within 24 hours (even able to make it earlier than the scheduled appt). He quickly diagnosed two problems that were combining to create the problem we had with out upstairs cooling unit, Within 45 minutes, we were up and running cool again. Would 100% recommend to anyone.

Brady Morris
5