Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

We recently found out about Firehouse Heating and Air from a friend of ours. We called them to come fix our ac. They were so friendly and also very affordable…which means a lot to us. They also offer a great maintenance plan for your ac unit. Every time we call with a question they answer and they really take the time to help. We highly recommend using them.

Jason Putman
5
W

When our A/C went out in the middle of a severe heat wave, I called Firehouse Heating & Air. Though they were booked up, they scheduled me 3 days out; however, they later notified me they could come out the next day. Our A/C needed a new part, which they thought would have to be ordered (out of stock) so scheduled us 2-days out to install the part. However, the owner went the extra mile to find the part and came out the next morning to make the repair. Wesley was courteous, prompt and sensitive to the cost-factors, trying for the best pricing, etc. I would highly recommend Firehouse Heating & Air for any heating or A/C needs. They are friendly, consciences, reliable and customer-focused.

Susan Williams
Forney, TX
5

Mathieu was on time very friendly. Did the check up and explained everything to me . Very affordable

Jan Barrows
5

These guys are the best! I had one company quote me $1200 to diagnose issues on my air-conditioners. Firehouse not only diagnosed my problem but fixed it for half that price! Mark, Erik, and Jr. did a great job and were very knowledgeable on what they were doing. A+++

Philip El Aya
5

**BEST A/C REPAIR SERVICE EVER**

I read the reviews before calling them, and thought, “Wow, they seem too good to be true!” However, they lived up to the hype. My service tech was named Wayne. I will be breaking this into categories for other readers.

Convenience – Other service companies I have used in the past, set 4 hour windows, which made it hard to schedule around work or a lunch break. Wayne called me at 8 and set an appt with a 30 minute window, 1130-1200 and he was on time!

Integrity – In a world where service techs and companies are constantly trying to up-sell, and fix things that aren’t broken, or back their way into fixing problems thereby replacing parts that weren’t broken. I was the most impressed with Firehouse. Wayne took less than 5 minutes to find the source of the problem and replaced only what was broken. He didn’t push parts and service I didn’t need and had the repair completed within 20 minutes!

Professionalism – Wayne was courteous as service techs should be, but past that he was also exemplified kindness and humility. He was also, clean and professionally dressed.

Budget / Pricing – I hit on this one a little in the integrity section, but felt the need to reaffirm. Pricing was fair and at no point did I feel dissatisfied. I got what I paid for. Labor parts, etc. were all reasonably priced.

Overall – I will definitely use this company again. They are the epitome of what all American Service companies should strive to be. They have earned my lifetime customer loyalty.

B Young
5

Scheduling was simple. Technician was on time, polite, thorough, and helpful. Signed up for the annual maintenance plan (great deal!) and purchased air filters (reasonably priced).

Jenny Krueger
5

Very nice people. I called about a problem and they were there within a couple of hours. Will definitely use them again.

Sherry Hensley
5

Firehouse heating and air was great. I had a furnace break a day before the huge freeze this year with a brand new 10 week old baby at home. The guys at firehouse where able to get out the very next day and install a whole unit in a quick and timely manner so my family and better my water pipes did not have to fight through the cold. I would highly recommend this company. Great guys who are firefighters and great service.

Trevor C.
5

on time, professional, nice, fixed my problem quickly

Keyna Fell
Fate, TX
5

This Young Man was very efficient and the nicest person and when i call again i hope i get him he is so nice thank you 🙏

Juanita Crawford
5