Five stars for sure. My HVAC system went down unexpectedly this summer. These guys discovered that I had extensive hail damage and immediately started working with my insurance company. They loaned me some window units to keep my family comfortable while we waited on the insurance process to play out. The insurance company came through and Matt had my new system installed the next day. First class for sure! Good product options and prices. Thanks again Firehouse!
17:55 02 Jul 19
Happy customer. I use firehouse heating and air the first time based on previous customer reviews and I am happy that I did. Mark, the tech is very professional and patient explaining what he did while checking my AC. Mark spent a lot of time helping to unclog the drain pipes and did a great job adding some valve to simplify future tasks. He also try to detect leaks from my system even at the end he could not find.The price is very fair. Most important is the attention to get the job done right. Thanks Mark.
20:52 15 Jun 19
I highly recommend Firehouse Heating and Air. Everyone that we encountered through out the install of our new A/C unit was respectful and friendly. Wesley came out with in hours of us calling for help with our A/C. He was thorough with his inspection and explained the options that were available in either repairing or replacing. After deciding to replace our A/C he had his team out the next morning completing the install. Firehouse Heating and Air is a trust worthy company. We will definitely recommend them to our friends, family and coworkers.
02:27 15 Jun 19
Kudos to Matt and tech Mark! This company sent Mark out at 5pm on a Friday to take a look at my ac system. Mark found my inside coils had 7 years of buildup restricting proper airflow. Mark then cleaned the coils and the unit is now working great!I was so impressed by Mark and his honesty and quality of work that I purchased a maintenance contract for him to back this fall to check the heating system.You will notice other comments about this company being honest and not trying to rip you off, and it’s all true!Thank you again Matt and Mark for your service and you now have a customer for life!Don Taylor
Philip El Aya
12:49 12 Jun 19
These guys are the best! I had one company quote me $1200 to diagnose issues on my air-conditioners. Firehouse not only diagnosed my problem but fixed it for half that price! Mark, Erik, and Jr. did a great job and were very knowledgeable on what they were doing. A+++
21:34 24 May 19
Went without air for almost a week. Had Firehouse Heating and A/C install a new unit. In a little over 4.5 hrs. everything was cool and comfortable again. They showed up ready to work. They completed the job in a very professional manner. Everything was cleaned up and all the trash was removed . I received a tutorial on my new unit and they were off. I would highly recommend this company for their professional service and great price and customer service.Sue Gheen
03:19 09 May 19
Great service! Explained the needed repairs thoroughly. Pricing is reasonable. Technician was courteous and professional. Will definitely use again!
22:31 07 May 19
The folks at Firehouse Heating and Air are the best out there. They always provide quick and reliable work. They don’t try to take charge you for work you don’t need. They are knowledgeable and reliable about their work. We have used them for 2 new systems and multiple maintenance repairs. We would recommend them to anyone need work done.
19:57 06 May 19
Excellent service! Was able to fix the A/C and make it work efficiently. They are very knowledgeable and have passion for helping you achieve a well running A/C unit. There prices are the best in town.
13:54 04 May 19
Matt and the guys are fantastic. I can always rely on them to provide top quality work at a great price. They stand by what they do and provide great customer service! Highly recommend this great company.
00:28 04 May 19
The guys in this company are the best. Always on time. Courteous. Very affordable. Work is great and they clearly explain what they need to do to fix the problem. Great company. Great work. Would recommend them anytime
13:26 23 Apr 19
Workers were very considerate of our wall hangings, rugs and furniture. They were careful to move everything out of the way where they would be walking. They left the house cleaner than it was when they got there. We didn't sweep or dust thinking it would needed after the project. Nope. I enjoyed listening to the guys work. They really seem to enjoy what they were doing. It was overall a very pleasant experiance! Thanks Firehouse Heating and Air!
19:59 12 Apr 19
Firehouse Air and Heating just replaced my home unit. The new unit is awesome the workers are awesome. They are a great company to work with. firehouse is doing it right. Tim Gargani
23:48 11 Apr 19
Rave review for Firehouse Heat & Air! They advised me well about which system to choose when I needed a new one, including very manageable financing, did a thorough job of prepping my house for the installation and put everything back neater than they found it. They assisted me with the features of my system that were new to me, and everybody was on time and very nice at every stage of the project. Call these guys!
22:59 27 Mar 19
Very happy that we called Firehouse heating and air! Had called another company to look at my system and they told me it needed to be replaced. Two other companies couldn’t even put me in their schedule for 2 weeks or more, but Firehouse worked me in right away and Wesley was there right on time. He gave me all of my options, including repairing the old unit, then got me an even better price than he quoted me! I will be using them for my yearly maintenance as well as any problems that may/will come up with my older units!!
23:25 03 Mar 19
Had an amazing experience with Firehouse Hearing and Air. Very quick with tending to my unit, and coming out to my house trouble shooting the problem. They are very professional and quick to do their job. I will definitely recommend using these guys, you will not regret it!
04:24 14 Feb 19
I have nothing but good things to say about Firehouse Heating and Air. They recently installed a new heat pump for me. Wayne and his crew were very professional, courteous, and friendly. They gave me the best price and financing that I could find. They even offered to repair a trim board around the bottom of the HVAC closet that was damaged by another HVAC worker from another company. When Wayne brought my paperwork the next day after installation, my front door was standing open ( I was not there at the time). Evidently I got distracted and forgot to close and lock it when I left. I asked him if he would mind looking inside to see if everything looked okay. He looked and everything seemed okay. He closed and locked the door for me. I’m so glad I didn’t have to come home to the house (after dark) and find the door open. These guys really go above and beyond the call of duty!
19:49 03 Jan 19
Called for a service appt and got me right then. Showed up to the house and had my heating unit up and running quick. Second time to use them and have been happy both times. Great job. And they are off duty fireman as well. Can't get any better than that.
15:21 23 Sep 18
It’s September in Texas and temps were on the rise again to the upper 90s when my AC went out. I had used the same A/C company for years but now they have begun to transition to retirement and I was referred to Firehouse Heating and Air. I placed a call and the receptionist, Laura, was so friendly and polite. (1st impressions!). They worked me in right away. A technician named Eric (very nice and professional) came out and diagnosed/confirmed the problem that my attic unit was done and needed replaced. Within two days a crew was on the way out to perform the work. Matt, one of the owners came by a day earlier to discuss the plan. The thing I liked about Matt was he seemed to genuinely care about me and my situation. For me it’s all about trusting and believing that my best interests are in mind, whether it’s my personal doctor, my auto mechanic, etc. I want to feel like I’m dealing with family and that they’ll do their best work for me and treat me fairly. Well the work was completed quickly and efficiently, everything is up and running (and Cooling!), and later in the day after the work was done, the technician Eric and another of the owners, Wayne, came by to inspect the work and results. Wayne was great and he just confirmed that I had made a good choice in choosing Firechouse Heating and Air. I had a great experience and will definitely be calling these guys/girls again for any future a/c and heating needs. I know there are lots of employees that I didn’t interact with but just a shout out to the ones I did have interaction with; Laura, Eric, Matt and Wayne. Great people! Thanks to you all!
23:28 27 Aug 18
They worked me into their busy schedule on a hot August day. Diagnosed the issue in short order and had me back up and running quickly. Explained the issue and offered me short and longer term options. Awesome to know there are still some honest companies out there.
16:13 22 Aug 18
I was referred to Firehouse Heating and Air and can't say enough positive things about them! From the office staff to the guys who came out to trouble shoot and fix my a/c, they are professional, on time, qualified, certified, licensed, trustworthy and very competitive on price. I am a long time supporter of using our local firemen's businesses from our community. I am forever grateful and will be using them for years to come! Thanks again Firehouse Heat and Air!
14:32 26 Jul 18
Great and speedy service! Wesley took great care of our organization (CASA of Collin County) and had us up and running again in no time! They beat competitors pricing and we will definitely be using them for future needs.
15:53 01 Jun 18
I recently lost my AC person who had serviced my AC & Heater for years. I am old school and stay with whom I feel happy with and trust. I had heard good things about Firehouse Heating and Air and had even given my Ex-wife their number and Matt had did her work on her AC and she was very pleased with Matt. Matt came today on time and was very professional and my instinct told me very trustworthy. I always go with my Gut feeling. I now have a new company to do my Yearly service for my AC & Heater now again. I love having the piece of mind that I now have someone to count on again. I will be giving Firehouse information out to all who ask for someone to do their AC work or Heater work.